shadow moon

[shadow moon @HeyShadowmoon]

@ethanityyy And you still have time for Twitter.
Or it might just be you or one of your team
We want our money back,
Keep the excuses for urself,
#scammer #ScamAlert

[shadow moon @HeyShadowmoon]

@Wonderhero_io #scammer #ScamAlert

[shadow moon @HeyShadowmoon]

@Wise I want my money, my savings back, I don't need excuses
#scammer

[shadow moon @HeyShadowmoon]

@Wise This news for me... Very good customer service service... No we have no other mean to contact the support... You don't reply to emails and you removed the call center

[shadow moon @HeyShadowmoon]

@Wise 15 days waiting ?? What could be difficult to verify.. It's a your policy.. Ignore complaints and hope customers will give up and you take the money
#Scam_alert

[shadow moon @HeyShadowmoon]

@Wise So you are lying about the timing of your services. 10 days will be now a month, six months, a year... Eternity..
Just tell me I'm being scammed, so I can search other solutions to get my savings back
#scam_alert

[shadow moon @HeyShadowmoon]

@Wise If ur math is good enough u can easily see that the 10 days has passed,
When we create accounts you confirm and approve everything faster than light.. When there's an issue to solve you turn to be the worst sluggish service ever!!
Thanks

[Wise @Wise]

@HeyShadowmoon It takes us about 10 working days from the time you submit your appeal via self-service to get back to you. This doesn't include weekends or public holidays. Once we have an update about the account and refund, you'll receive an email from us

[shadow moon @HeyShadowmoon]

@Wise Your support is supposed to reply and follow up with my email... But they did not for 10 days now, I didn't realize I had to push and keep complaining by calling to get a reply

[shadow moon @HeyShadowmoon]

@Wise I told u that I ve send an email 4days ago and still no response.. I tried calling no response?! I did not I would get myself into this otherwise I would never dare using your service and risk losing my savings!!

[Wise @Wise]

@HeyShadowmoon We know it's frustrating when you're not given a reason for your account closure, but we don't have access to share the cause due to how we're regulated. Please submit an appeal so our team can reconsider this decision. We replied to your DM with info on this, please have a look.