Hilton Jacobson

The WORLD is my playground, so let's all play, have fun and enjoy our lives to the fullest as there could be no tomorrow...

[Hilton Jacobson @HiltonJacobson]

@MWEBTweets I’ve sent a message already on instagram (mweb_insta) and no response

[Hilton Jacobson @HiltonJacobson]

@MWEBTweets why have you made it pretty much impossible to get hold of you ???
Call - over 20 minutes waiting
Live chat - no one answers
Email - no longer
Sure a big company like you will have an email function as majority of people work and can’t hold on

[Hilton Jacobson @HiltonJacobson]

If they really cared about customer services and keeping the brand name near the top, they would have sorted this out long time ago, let’s see now what happens ??? 🤔🤔🤔

[Hilton Jacobson @HiltonJacobson]

@MilnertonNissan - about 6months ago you messed up repairs on my vehicle and I’m trying to get it booked in since then to have it sorted out once and for all, but you don’t have courtesy vehicles, which I don’t believe as I company as big as you impossible 😡😡😡

[Hilton Jacobson @HiltonJacobson]

Nissan Milnerton messed up and everything is approved again via Nissan South Africa, but they can’t sort it out once and for all 😩

[Hilton Jacobson @HiltonJacobson]

@Discovery_SA

[Hilton Jacobson @HiltonJacobson]

@Discovery_SA I’m shocked how you treat a loyal & diamond status customer with the renewal offer of about a 20% increase which is about 4 times more than inflation, you should be ashamed of yourself to even offer something like this and I’m 100% sure you can give a better offer!

[Hilton Jacobson @HiltonJacobson]

Lastly, if you go listen to the call, you will find out everything above is true and I personally think that you should now cover the entire claim in full as a good will gesture as you made a mistake and you going to do the right thing now! @Discovery_SA

[Hilton Jacobson @HiltonJacobson]

Lies & bad service from @Discovery_SA : got someone out, put in a claim, discovery wanted own assessors which they came out, but couldn’t get any information out of them, always had to follow up or contact discovery during working hours at my expense the whole time!

[Hilton Jacobson @HiltonJacobson]

@Discovery_SA why lie to customers, this is totally unacceptable and ethically wrong as well, if you going to tell your customers something, stick to it and don’t do what every you want as it pleases you.

[Hilton Jacobson @HiltonJacobson]

@Discovery_SA Samatha Jacobson

[@Discovery_SA @Discovery_SA]

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[IndianPremierLeague @IPL]

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[Hilton Jacobson @HiltonJacobson]

@PicknPay - on the 03/05/2024 you said you going to investigate and get back to me with an outcome - it’s the 12/05/2024 and still I haven’t heard anything from you, where is the customer service and servicing your customers and making sure you uphold promises & services 😡

[Hilton Jacobson @HiltonJacobson]

@PicknPay : you have an app, but lie to customers about the points, I’ve lost loads of points (money) over the last 2 years if not longer from my fuel at BP, wake up and give your customers the service & promises you give or make! 😡😡😡 @PicknPay

[Hilton Jacobson @HiltonJacobson]

@PicknPay Sent it to you