Heather Moore

Healthcare academic, online instruction, and leadership development researcher

[Heather Moore @hmooreDHA]

@DoorDash_Help I filed the charge back today. I guess if that’s what DoorDash suggests I do to resolve that’s what I should do, right?

[Heather Moore @hmooreDHA]

@DoorDash_Help For anyone wondering - confirmed, this is how @DoorDash does business.

[Heather Moore @hmooreDHA]

@DoorDash_Help The receipt says doordash. Doordash is the one who told me to chargeback. Doordash Twitter says it’s the restaurants issue. Nope!

[Heather Moore @hmooreDHA]

@DoorDash_Help I sent you a message.

[Heather Moore @hmooreDHA]

IN SUM - you forgot my order, you wanted to charge me EXTRA for you forgetting, and now, your "fix" is for me to file a chargeback. Is that really how you do business?

[Heather Moore @hmooreDHA]

@McDonaldsCorp @McDonalds @DoorDash McDonald's DoorDash I am incredibly blown away that your company's solution to making an error is to tell your customer they should file a chargeback. I cannot wait to tell my credit card that I am filing a chargeback bc your company said to!

[Heather Moore @hmooreDHA]

I asked why I shouldn't file a chargeback consider how I was extorted - and the supervisor encouraged me to file a chargeback.

Is this really the service you provide - tell your customers that the resolution to YOU making a mistake is to file a chargeback???

[Jen the secretbutterfly @secretbutterfly]

@AmazonKDP Why did you remove Hellhound Marshal by Zoe Chant from being sold? It's a real book by them. I've been reading Zoe Chant books for years! I literally have a checklist of #zoechant books I reread! Fix this ASAP, please!

[bookviewcafe @bookviewcafe]

Remember.

If #Amazon will do this to one author, they will do this to any author. :(

What's up, @Amazon @AmazonKDP? #zoechant

https://t.co/NRYMejOhqG

[Karen Brenchley @KarenMuses]

@amazon why did you remove Hellhound Marshal by Zoe Chant? I'm very disappointed. I was looking forward to another Zoe Chant book - she's one of my favorite authors - and this one looks great. #zoechant is an excellent writer. Bring it back for me!

[Regina Haigh @reginahaigh]

Hey @amazon, why did you “unpublish” a book by #ZoeChant? Not cool. They deserve better.