HOSTMAKER HELP

Welcome to @HostmakerCo's help team, we're on standby to make sure you have a great experience.

[HOSTMAKER HELP @HostmakerHelp]

Should you require urgent assistance, please contact us:

🧳 as a guest, via the app, email or phone number you have on file
🏠 as a host, please email your local office e.g. [email protected]
💌 as a fan - it's lovely to meet you! Were you looking for @HostmakerCo?

[HOSTMAKER HELP @HostmakerHelp]

@DiiniiTom @HostMakerCo Hello Dini, we're sorry to hear about the issues you have encountered with your property. We'd like to investigate these further. If you could send an email with more details to [email protected], your Account Manager will be in touch ASAP. Many thanks, Katie.

[HOSTMAKER HELP @HostmakerHelp]

@Monice @HostMakerCo @Marriott Hello Monice, and sorry to hear about your experience. We’re at the ready to help - could you send us more details by DM or email at [email protected]? Many thanks!

[HOSTMAKER HELP @HostmakerHelp]

@stevenedmund50 @HostMakerCo @Airbnb Hello Steven, we’re very sorry to hear there has been a problem with drains at your Airbnb and that your check-in was delayed. We’ll be in touch very shortly to find out more.

[HOSTMAKER HELP @HostmakerHelp]

@theroomcompany @HostMakerCo @hostmaker Hello Genny, and thanks for letting us know. Sorry to hear there was a delay in checking-in your guests, we hope this was solved quickly and that they’ll have a fantastic stay. We’ll be in touch to find out more.

[HOSTMAKER HELP @HostmakerHelp]

@enriquetocino @HostMakerCo Hello Henry, thank you so much for reaching out. We've now sunset this functionality to focus on our fully-managed solutions, to offer hosts and guests the best possible service. If you’d like to know more about our current offerings, please feel free to email [email protected]