@SAMAcares this company @EmkanCare@Emkan didn’t finish to close the contract and finish the transfer of the car, making this an authentic nightmare for me and my life, any solution will be appreciated! They even don’t want to accept the Wakala that is already approved by the Saudi Ministry of Justice!!
@SAMAcares I am requesting urgent support regarding an unresolved car leasing contract closure issue with @Emkan@EmkanCare
Settlement paid: 14 May 2026
Reflected in system: 18 May 2026
Today: contract still not closed and can’t do final exit do car still under my Absher
Due to these delays, my immigration status and Final Exit process have been directly affected.
I have already submitted a valid Wakala, updated contact details, and multiple escalations without resolution.
Request No: 3587740
Kindly investigate urgently
@EmkanCare Hi @SAMAcares , same responses from @EmkanCare here than through the customer service email. The process to close the contract and release the vehicle is still delayed when it’s supposed that the 3 business days period ended on 21st May 2026. Please your urgent action here
@EmkanCare I replied already, hopefully this time will be solved after almost a month, several delays from Emkan a lot of stress and immigration issues that Emkan created due all this delays
@flysrilankan While flying in @flysrilankan in "Business Class" in the flight UL263 the experience wasn't better, with accomodations very old, rotten and broken despite and paid for a "Business Class" service.
@flysrilankan This letter is to formally express my extreme dissatisfaction with the recent travel experience I and my family endured on your airline.
On 4th January 2025, we were scheduled to fly from Tokyo, Narita to Colombo on flight UL455...
@flysrilankan Due to all the mistreatment received by SriLankan Airlines and the stress my family went through, I decided to bid for a seat
upgrade, having to pay USD828 for an upgraded seat, hoping to
have a better experience for them.
@flysrilankan * @flysrilankan Assigned us to an unsatisfactory hotel: The accommodation provided was below our expectations and did not meet the standards we expect from an airline.