Hawaiian Electric

Powering the islands. Tweeting 730a – 9p daily. Customer Service: [phone]. Follow @mauielectric for Maui County / @hielectriclight for Hawaii Island

[Hawaiian Electric @HwnElectric]

3p #OahuOutage update: Customers who are without power but see their neighbors have electricity restored should report their specific location at https://t.co/JmpAIOppKe or call our trouble line at 1-855-304-1212. Please help us keep phone lines open for emergencies at this time. https://t.co/eBwnae0vI8

[Hawaiian Electric @HwnElectric]

3p #OahuOutage update: There is a lot of misinformation circulating about filing claims after a power outage. Under Tariff Rule No. 16, approved by the State of Hawai‘i Public Utilities Commission, we are not liable for losses “caused by accident, storm, fire, strikes, riots, war, public safety power shutoff or any cause not within the company’s control through the exercise of reasonable diligence and care.” For more information, visit [https://t.co/NVSTG3VyOg]. https://t.co/eBwnae0vI8

[Hawaiian Electric @HwnElectric]

3p #OahuOutage update: Crews restored ~370 customers this morning. About 1,645 customers remain without power in Honolulu, Leeward and Windward areas. Oahu had 30 transmission/subtransmission lines affected by the storm and 13 have been restored. Customers from Salt Lake to East Honolulu who have electricity are asked to continue to conserve power today. Please see restoration maps at [https://t.co/hrmDQ7ltTE]. https://t.co/eBwnae0vI8

[Hawaiian Electric @HwnElectric]

3p #OahuOutage update: We remain focused on restoring power across Hawaii Island while monitoring a new potential storm system forming in the Pacific. The system is forecast to follow a similar path as Lala and could impact the state as early as this weekend. We urge customers to review their emergency plans, ensure they have supplies on hand and to closely monitor weather updates. Preparation and safety tips are available at [https://t.co/i7n1mJpuTC]. https://t.co/eBwnae0vI8

[Hawaiian Electric @HwnElectric]

130p #OahuOutage update: Our crews made progress repairing damaged infrastructure and restored power to 99% of affected customers on Oahu. To view estimated restoration times, visit https://t.co/hrmDQ7ltTE. Customers who are without power but see their neighbors have electricity restored should report their specific location at https://t.co/JmpAIOppKe.

[Hawaiian Electric @HwnElectric]

@KristinaBi64618 If you haven’t already done so, please go online to https://t.co/MimwJTltq9 and report your specific location. Mahalo.

[Hawaiian Electric @HwnElectric]

10a #OahuOutage update: Customers who are without power but see their neighbors have electricity restored should report their specific location at https://t.co/JmpAIOppKe or call our trouble line at 1-855-304-1212. Please help us keep phone lines open for emergencies at this time. https://t.co/aXnQ3Xxf2a

[Hawaiian Electric @HwnElectric]

10a #OahuOutage update: There is a lot of misinformation circulating about filing claims after a power outage. Under Tariff Rule No. 16, approved by the State of Hawai‘i Public Utilities Commission, we are not liable for losses “caused by accident, storm, fire, strikes, riots, war, public safety power shutoff or any cause not within the company’s control through the exercise of reasonable diligence and care.” For more information, visit [https://t.co/NVSTG3VyOg]. https://t.co/aXnQ3Xxf2a

[Hawaiian Electric @HwnElectric]

10a #OahuOutage update: Crews restored ~5955 customers in parts of Central Oahu, Windward and Honolulu areas overnight. ~2015 customers remain without power in Honolulu, Leeward and Windward areas. Oahu had 30 transmission/subtransmission lines affected by the storm and 13 have been restored. Customers from Salt Lake to East Honolulu who have electricity are asked to continue to conserve power today. https://t.co/aXnQ3Xxf2a

[Hawaiian Electric @HwnElectric]

10a #OahuOutage update: Our crews made strong overnight progress repairing damaged infrastructure and restoring power to 99% of affected customers on Oahu. We expect to complete repairs today on the majority of remaining customers without power on Oahu. Please see restoration maps at [https://t.co/hrmDQ7ltTE]. https://t.co/aXnQ3Xxf2a

[Hawaiian Electric @HwnElectric]

8p #OahuOutage update: Customers who are without power but see their neighbors have electricity restored should report their specific location at https://t.co/Bjcj1cMJXO or call our trouble line at 1-855-304-1212. https://t.co/pKel1rO5nx

[Hawaiian Electric @HwnElectric]

8p #OahuOutage update: Crews restored ~10,000 customers in Kaneohe, Kahala, Kahuku, Aiea, Nanakuli and Makiki today. Repairs are expected to resolve the majority of outages tomorrow. About 7,970 customers remain without power in Honolulu, Leeward and Windward areas. Oahu had 30 transmission/ subtransmission lines affected by the storm and 13 have been restored. Customers from Salt Lake to East Honolulu who do have electricity are asked to continue to conserve power through tomorrow. https://t.co/XmsSlh3wOF

[Hawaiian Electric @HwnElectric]

8p #OahuOutage update: We have released maps with estimated times of restoration for customers who remain without power following the devasting effects of Hurricane Lala. We expect 95% of all impacted customers to be restored across the state by Friday, except for certain remote and severely damaged areas of South Hawaii Island. Our crews will once again work through the night to repair damaged infrastructure and restore power. https://t.co/fQubniSdyV

[Hawaiian Electric @HwnElectric]

Be aware of scams! @HwnElectric will NEVER direct customers to submit payment to reconnect service lost during a storm. Report suspicious activity: https://t.co/kdCAJdJkIQ.

[Hawaiian Electric @HwnElectric]

Be aware of scams! There is a lot of misinformation circulating about filing claims after a power outage. After natural disasters, scammers often prey on those in the area, posing as claims representatives. For claim info, see Rule No. 16 fr the PUC: https://t.co/83P3u04qdT

[Hawaiian Electric @HwnElectric]

430p #OahuOutage update: Crews continue to work to complete damage assessments and repairs following Tropical Storm Lala. We understand that it is frustrating and challenging to be without power. Due to significant storm damage, customers in certain severely damaged areas should prepare to be without power for much longer periods of time. Thank you for your continued patience and understanding as we continue to work to restore power to all customers. If you are without power, please report your location online at https://t.co/SYDWjB18dZ. For downed lines and emergencies, call our trouble line at 1-855-304-1212 or 911. Read: https://t.co/Cfl3h94IbY

[Hawaiian Electric @HwnElectric]

4p #OahuOutage update: Customers who are without power but see their neighbors have electricity restored should report their specific location at https://t.co/Vao7plOFEW or call our trouble line at 1-855-304-1212. https://t.co/MRyQHQb0Nv

[Hawaiian Electric @HwnElectric]

4p #OahuOutage update: Crews restored ~10,000 customers in Kaneohe, Kahala, Kahuku, Aiea, Nanakuli and Makiki today. ~10,500 customers remain without power in Honolulu, Leeward, and Windward areas. Oahu had 30 transmission/subtransmission lines affected by the storm and 13 were restored. Customers from Salt Lake to East Honolulu who do have electricity are again asked to conserve power today. https://t.co/Q91G7AqXdH

[Hawaiian Electric @HwnElectric]

4p #OahuOutage update: Our crews continue to make progress with necessary repairs to restore power to customers affected by Hurricane Lala. We expect 95% of all impacted customers to be restored across the state by Friday, except for several damaged and rural parts of South Hawaii Island. https://t.co/pKzO3y81z8

[Hawaiian Electric @HwnElectric]

1p #OahuOutage update: Customers should call 911 or our Trouble Line at 1-855-304-1212 to report dangerous situations, such as downed power lines or sparking electrical equipment. Please help us keep phone lines open for emergencies at this time. To report an outage, go to: [https://t.co/JmpAIOppKe]. https://t.co/be9lbWXc1i