Hydro One

Connecting power and possibility.
Account not monitored 24/7.
Report an outage and use our outage tools: us 1-800-434-1235.

[Hydro One @HydroOne]

@RebelHistory Hi there, we really appreciate you taking the time to provide your feedback. If we had a magic button to restore power for all we would absolutely do so, rest assured our crews will continue restoration efforts as quickly and safely as possible. Please take care and stay safe.-ES

[Hydro One @HydroOne]

@shaun2074502 @shaun2074502 Hi Shaun, if you are located in the #Alliston area, you may be served by @AlectraNews. If within our service area, please visit our map for the latest updates at https://t.co/YQ4A0eQlQL or text WATTS(92887). Take care and stay safe. -ES

[Hydro One @HydroOne]

@Cvdizzle19 @Cvdizzle19 Hi Colin, thank you for your continued patience. We are aware of the outage in your area but we do not have an ETR at this time. You can sign up for outage alerts here: https://t.co/pbIT54y8n9 to be notified when updates are available. Please take care. -ES

[Hydro One @HydroOne]

Outage update: We’re responding as safely and quickly as possible to outages caused by thunderstorms across the province. The estimated time of restoration may change when crews are onsite and start repairs based on additional damage, repairs or work required.

Important safety reminder
As crews work to restore power, helicopters may be flying low to assess damage and support restoration efforts. Please keep drones grounded and away from Hydro One infrastructure and work sites. Clear airspace helps keep everyone safe and allows restoration work to continue as quickly as possible.

[Hydro One @HydroOne]

@chris_num4 @chris_num4 Hi Chris, the outage map is updated as information becomes available from our damage assessor crews working on the ground. We sincerely appreciate your patience as we know it's not easy being without power. Rest assured crews won't stop until power is restored. -ES

[Hydro One @HydroOne]

Our crews have made significant progress restoring power as severe thunderstorms and heavy winds continue to move across the province. While restoration efforts are ongoing, the storms continue to cause damage, and some customers in the hardest hit areas may remain without power overnight.

Stay at least 10 metres back from downed power lines. Report outages by texting 92887, using the outage map or calling us at 1-800-434-1235. For updates and outage tools, visit: https://t.co/zXzx9KUVnP

[Hydro One @HydroOne]

@Funion327 @Funion327 Hi there, we sincerely appreciate your patience as crews continue working to restore power. The best place for updates, including ETR's is our outage map: https://t.co/YQ4A0eQlQL or you can text 92887 (WATTS) for updates. Please take care and stay safe. -ES

[Hydro One @HydroOne]

@jeffshittered @jeffshittered Hi Jeff, the best place for updates, including ETR's is our outage map: https://t.co/YQ4A0eQlQL or you can text 92887 (WATTS) for updates. Please take care and stay safe. -ES

[Hydro One @HydroOne]

@MichelleAppel5 @MichelleAppel5 Hi Michelle, that is our outage map, using the search field on the left hand side you can search your address to see the latest update and ETR. If you do not see your outage on the map please report it through the map or by calling 1-800-434-1235. Thank you -ES

[Hydro One @HydroOne]

@frost_melissa @frost_melissa Hi Melissa, we hear what you are saying and appreciate your feedback. Rest assured we have all available staff taking our customers calls and our 24/7 outage hotline remains open for customers to continue to call for updates or to report outages. Thanks -ES

[Hydro One @HydroOne]

@WorthItOrNotRev @WorthItOrNotRev Hi there, the best place for updates, including ETR's is our outage map: https://t.co/N6vDerl65y or you can text 92887 (WATTS) for updates. Please take care and stay safe. -ES

[Hydro One @HydroOne]

@adamfromthecape @adamfromthecape Hi Adam, the best place for updates, including ETR's is our outage map: https://t.co/N6vDerl65y or you can text 92887 (WATTS) for updates. Alternatively you can call our 24/7 outage hotline at 1-800-434-1235. Please take care and stay safe. -ES

[Hydro One @HydroOne]

@MichelleAppel5 @MichelleAppel5 Hi Michelle, the best place for updates, including ETR's is our outage map: https://t.co/N6vDerl65y or you can text 92887 (WATTS) for updates. Please take care and stay safe. -ES

[Hydro One @HydroOne]

@frost_melissa @frost_melissa Hi Melissa, please ensure to report hazards such as downed or broken poles, or downed lines by calling our 24/7 Outage hotline at 1-800-434-1235. Thank you. -ES

[Hydro One @HydroOne]

@71rs Hi there, thank you for confirming. Please call 1-800-434-1235 to report the outage and gather the latest information since you are not able to access out website. Alternatively, you may report the outage to us by texting "OUT" to 92887 (WATTS) which will also provide updates to restoration times. -AR

[Hydro One @HydroOne]

@GregCira @GregCira Hi Greg, thank you for reaching out. We understand it's not easy being without power. Your ETR currently indicates Jul 2, 2026, 4:00 PM. For updates, please visit our outage map: https://t.co/QWNV74KYWt or you can text "OUT" to 92887 (WATTS). -AR

[Hydro One @HydroOne]

@Sleepswizzy @Sleepswizzy Hi there, Pickering is serviced by Elexicon Energy Inc. Please contact them directly for updates. -AR

[Hydro One @HydroOne]

@OliverTwis22 @OliverTwis22 Hi there, we're sorry for the impact this outage has had on your business. We understand the urgency and the losses you're experiencing. Crews are working to restore service as safely and quickly as possible. For updates, please visit: https://t.co/QWNV74KYWt. -AR

[Hydro One @HydroOne]

@CarlGar59269198 @CarlGar59269198 Hi there, for updates on current outages - please visit our outage map: https://t.co/QWNV74KYWt. To report an outage, you can text "OUT" to 92887 (WATTS). - AR

[Hydro One @HydroOne]

Outage alert: We encourage customers to prepare for potential power outages as severe thunderstorms across eastern and northern Ontario are expected to continue until Wednesday afternoon. We know the hot weather can make outages especially challenging. Please know that our crews are working as quickly and safely as possible to restore power to all affected customers.

If an outage occurs, an estimated restoration time will be provided once our crews have assessed the damage. For updates, visit our outage map: https://t.co/0qPQMlDXbZ