@OnePlus_IN I purchased a oneplus open phone with 2 years accidental coverage. I gave it in April and finally after several follow ups, i got a quote for the repair today. The cost of a new phone is 1,19,000 on your website. Replacement for a total loss phone they are asking 2L
@OnePlus_IN visited the service center yesterday a 3 PM. The service centre was clue less about the cost that was conveyed to me. I called the support line and was asked to wait for 10-15 mins for a call back from the senior escalation desk. I waited for 1.5 hrs, I didn't get any call back.
@anandmahindra@18002096006@MahindraRise You have called me, I explained everything. I have not received an update after that. I am only trying to return it is that the meters are melting and it is a fire hazard. Just for some money, you want to force me to use a product that is a fire hazard. see images of melted meter
@anandmahindra@18002096006@MahindraRise
I purchased an XEV 9S on 30th April. The survey guys did not share the load required fro the fast chargers. I purchased 1 and I cannot use it as our meters r not supporting. I am trying to return and they are not accepting. Please help.
@anandmahindra@18002096006@MahindraRise in this day and age, not taking chargers or accesories back is not acceptable. I am only trying to return because I am unable to use it.
@cromaretail I ordered an espresso machine. It is DOA. I am trying to return it, customer care asked me to go to store. Store said they will not accept online returns. Called customer care again. Support has been shitty at best. Can you help resolve this ASAP
@cromaretail When I ordered an item online, my intention was to avoid store visits. The store says they cannot access the online orders in their system. Why are you making it so difficult to return a piece of crap that you sent?
@cromaretail I visited the store. They mentioned they cannot do anything. This is the stupid part of the issue. I made the store speak to the customer care executive also. See proof of store visit.