Dear @MTNNG, it’s been 8 days since a LAWMA truck damaged my FibreX cable in Ijesha, Surulere. Despite several calls, X messages, and Ticket: INC18773560 (Fibre ID: FN224068), nothing has been done.
I’ve now escalated this to @ConsumersNCC. Kindly resolve this urgently.
@MTN180@adeyemibolanl10@MTNNG I’ve already sent DMs and called multiple times. Kindly assign a field engineer and provide a repair schedule. Ticket: INC18773560
Hi @adeyemibolanl10@MTNNG, my MTN FibreX cable was pulled down by a LAWMA truck 6 days ago. Despite several reports, no technician has contacted me.
Ticket: INC18773560
Fibre ID: FN224068
Location: Surulere, Lagos.
Please escalate this urgently. I’ve been without internet
Dear @MTN180,I’ve been without my FibreX service for 6 days after a LAWMA truck damaged the cable. Repeated calls have yielded no action.
Ticket: INC18773560 | Fibre ID: FN224068
Please escalate and resolve this urgently. Surulere, Lagos.
Hi @MTNNG, my MTN FibreX cable was pulled down by a LAWMA truck 6 days ago and I’ve been without internet since. Despite multiple reports, no technician has contacted me.
Ticket: INC18773560
Fibre ID: FN224068
Please escalate this urgently. I’m in Surulere, Lagos.
@mtnFiber is it until I start dragging you people online before you flx this thing ? For two weeks since I my mtn Fibre x was installed I’ve not been able to use it not even once! I’ve been reaching out and nothing has been done. Telling me it’s not active for two weeks ? Shame!
@MTN180@MTNNG Done that. That is wat anyone of you has been asking without resolving it. You should discontinue the service if we can’t get value for what we paid for. 2 whole week without being able to use what I paid for. You’d be surprised something as little as this can lead to lawsuit
Since two weeks ago that I got this mtn Fibre X, I just Dey regret am. I’ve not been able to use it for one day! I’ve been calling them to come rectify, still nothing. Very nonchalant people with poor customer relations. @MTNNG shame on you guys!
@MTN180 i got a Fibre X two weeks ago and since when it was installed, I’ve never been able to browse. Not even once. Two weeks of not enjoying what I paid for. If you can’t be competent with a service, why provide it ? I’ve been contacting customer support since, still nothing!
This @myaccessbank is a very useless bank. Anytime I have a dispense error or transaction error and they debit me, never got a refund until I walk into the banking hall. Omo I’m so frustrated! Very poor service. Why will you always want to withhold my money?