Sumanth™

Mechanical Engineer.! 🔗⛓️Past Yamaha ,TCS @ Currently at Ather Energy.

[Sumanth™ @IamCSumanth]

@IRCTCofficial @RailMinIndia @SCRailwayIndia Very thankful for immediate action and support provided by @SCRailwayIndia team Mukesh Kumar ji and Train - 12862 TTE Ganesh Ji for considering my request and assisting with the resolution.
@RailMadad 🙏🙏

[Sumanth™ @IamCSumanth]

@IRCTCofficial @RailMinIndia @SCRailwayIndia

Sir, humble request to check this complaint -
2026061412521

Its very urgent 🙏🙏

[Sumanth™ @IamCSumanth]

@RailwaySeva @RailMadad

Pls very urgent 🙏🙏, we have a immediate intervention here, as the travel is planned with aged ppl and a group with kids , this is going to affect pls help.

[Sumanth™ @IamCSumanth]

@IRCTCofficial @RailMinIndia @SCRailwayIndia @RailwaySeva @WesternRly

[Sumanth™ @IamCSumanth]

@RailMadad @Railmadad_DBG @EastCoastRail

[Sumanth™ @IamCSumanth]

@JioCare 4 days now, and no one reached out - What is the TAT and what is the current status of this complaint? Aishwarya ji.

[Sumanth™ @IamCSumanth]

@JioCare Finally someone contacted me, and taken the same details that i have been provided n' no of times, but hoping this time some actions being taken.

Aishwarya ji, pls update the conversation here in detail, and and firm commitment on the resolution being provided ASAP.

[Sumanth™ @IamCSumanth]

@myvoltas Finally, thx for resolving this with very great efforts
Spl thxs to Mr.Aman, and the co-worker who accompanied him they both got the work completed, and who virtually coordinated supervised by Mr.Karthik (ASM).Thread is finally closed, Hope no such issues to be encountered future

[Sumanth™ @IamCSumanth]

@myvoltas Whatttt it took 3 days for you to check normal complaint , ok leave about resolving it, can't you team at least contact me for it.
The prime reason for getting AC is the seasonal need of getting away from this heat if you aren't able to give to ur CX than what's the need.

[Sumanth™ @IamCSumanth]

@myvoltas Where is your grievances team? 7 days from complaint and 3 days escalating here, no action or no one reached out, is this the way the complainants are treated??

[Sumanth™ @IamCSumanth]

@JioCare Again no response..

[Sumanth™ @IamCSumanth]

@JioCare [phone] I got calls from this number but it's dropping off immediately before I even attend it, and tried calling back but there is no provision for call you.

[Sumanth™ @IamCSumanth]

@JioCare @JioCare
Look at the canned replies that your teams are providing from the last 7 months (Oct'25) prior to it, many telephonic conv's don't yield to any solutions. Especially your grievance teams ..ohfff next level of arrogance.. to only std canned replies always..

[Sumanth™ @IamCSumanth]

@JioCare Sent the details pls call

[Sumanth™ @IamCSumanth]

@myvoltas You don't feel a bit of what i'm feeling right now. Because if you really feel you would have taken action that can be seen and some developments, rather than these canned replies.

[Sumanth™ @IamCSumanth]

@myvoltas 2nd after discussing here.
Overall 7 days of request raised

👏next level of service response..

So called Mr.CCO.

[Sumanth™ @IamCSumanth]

@myvoltas No one contacted me yet, neither called me or msgd me, or did not give any sort of communication. Is this the way you treat your customers? That too who had been waiting for a resolution for 5 days now.

[Sumanth™ @IamCSumanth]

@JioCare @_MukeshAmbani Omg 😳, what level of arrogance

[Sumanth™ @IamCSumanth]

@JioCare An absolute shameless org, for not bothering about customers or their concerns, it's been 8 months, my 1200 refund is not done, and always provide either false commitments or no responses.. there is no body here to solve,, at last their nodal officer too..
@_MukeshAmbani