@07Prescott@TheRAC_UK I feel your pain - almost exactly the same happened to us a few months ago and @TheRAC_UK were just atrocious. Ringing the call centre is not a solution to the problem. Providing a service that works is the solution. Sort yourselves out, RAC.
@wfcouncil So pleased to see help is finally available to non-rate payers - however the scheme seems to not be accepting applications for the hardship grant for smaller companies. Is this because you have already received the maximum number of applications? This seems incredibly fast.
@Purnflakes@VOXI_UK OK, I've been told I will get my refund next Tuesday now. This is quite hilarious. I wonder how many times you can put this off, Voxi? This is the 7th time. How do I speak to a manager, please?
@VOXI_UK I was promised a refund over 2 months ago. On 5 occasions since then, I've been told someone will contact me to 'arrange the refund' (although you have my card details & you can refund it at any time). Still no one has contacted me and now you appear to be ignoring DMs
@VOXI_UK Thanks for your reply AJ, where for the 6th time, you promised that someone would contact me within 3-5 working days. It's the 5th working day now. I presume someone is poised to contact me today?
@guikfouri@kaptenuk DM sent. Would love an alternative to uber but your customer service and app is not on par. You're penalising customers for your buggy app and then refusing refunds when the customer isn't at fault.
@guikfouri@kaptenuk Similar happened to me. Complained to @kaptenuk and was not given a refund. Disgraceful and I wont be using their service or substandard software again.
Difficult to know what *not* to take pics of at @StaxMemphis. This desk recorded Led Zep III and countless others. Looking through into the live room at the actual Hammond played on Green Onions. Otis Redding and Isaac Hayes stuff everywhere. Incredible! #visitstaxmuseum.
@StarlingForBiz Congrats on rolling out your desktop business banking portal today. It's beautifully simple, it works, and at last I can ditch my useless high street business bank. Can't wait.
@fromsmash Appreciate your quick response, thank you. Would be great if this is fixed ASAP. Do you know if there is a file size that triggers this problem? So I can avoid files bigger than that?
@fromsmash Love your service, and have signed up to premium. But after 48hrs uploading a 188gb file, it's got to 100% but no link has been produced, and it's not showing in my transfers! Is there any way you can you recover this?
@StarlingBank @StarlingForBiz Do you guys have a visible roadmap anywhere, like Coconut: https://t.co/tr21OcwM86? Am keen to know when you will have a few features, like accepting USD, before I ditch my High St business account.
Hi @StarlingForBiz. Are there any plans to allow custom categories for spending? The current categories (holidays, pets etc) aren't really applicable for a business account. Would also be ace to include these categories and any notes in the CSV statement export.