Srinivasa Balaji

[Srinivasa Balaji @iamSB192]

@tgspdcl Thank you for your response. The issue has now been resolved. However, a 9-hour power outage is not acceptable and caused significant inconvenience. Requesting @tgspdcl to improve power reliability and ensure better communication during such prolonged outages in the future.

[Srinivasa Balaji @iamSB192]

A 9-hour power outage in Sangareddy is a matter of concern. Such prolonged interruptions disrupt households, businesses, students, and essential services.

Requesting @tgspdcl to improve power reliability and provide timely updates during extended outages
#Sangareddy #PowerOutage

[Srinivasa Balaji @iamSB192]

This is Customer support progress
!!!
Hey
@HDFCBank_Cares are you actually working on this or just extending the resolution time?”

@payzapp, @CRED_support

[Srinivasa Balaji @iamSB192]

@HDFCBank_Cares issue opened on 14th Jan.

This clearly indicates that no actual investigation is being done and the matter is only being delayed. Kindly stop passing days with template replies and provide a concrete update or resolution timeline immediately.

[Srinivasa Balaji @iamSB192]

@payzapp Ticket #2612585, opened on 14th Jan, is still unresolved.
You keep extending the resolution timeline without any progress or accountability.
This is unacceptable negligence and a clear failure of customer support.
Plz resolve the issue immediately.

@HDFCBank_Cares

[Srinivasa Balaji @iamSB192]

@HDFCBank_Cares Hi Latha,
I have already shared the registered email ID and mobile number via email earlier. Despite this, I am receiving the same generic response repeatedly.

[Srinivasa Balaji @iamSB192]

@payzapp @CRED_support @HDFCBank_Cares same response from the support team since it's open...

[Srinivasa Balaji @iamSB192]

@payzapp @CRED_support @HDFCBank_Cares

PayZapp ticket for the HDFC Pixel Play Credit Card repayment is still unresolved. The amount has neither been settled nor refunded, and the support team has been repeatedly sending the same generic responses since the ticket was raised.

[Srinivasa Balaji @iamSB192]

@payzapp @HDFCBank_Cares RIP @HDFCBank_Cares @CRED_support @payzapp .

[Srinivasa Balaji @iamSB192]

@payzapp @HDFCBank_Cares Are you actually working on this issue or merely forwarding it internally to buy time? I’m tired of generic responses asking for patience without any action.
I expect a definite status update and resolution timeline immediately, not another acknowledgment.

[Srinivasa Balaji @iamSB192]

@payzapp @HDFCBank_Cares I have already shared the PayZapp support ticket details, This HDFC Credit card complaint reference number 1562114968. Despite this, there has been no concrete update or resolution so far.

[Srinivasa Balaji @iamSB192]

@PayZapp @HDFCBank_Cares
Ticket resolution at PayZapp seems to mean endless deadline extensions with zero outcome.
Please confirm whether this issue will be resolved or kept pending indefinitely.
#HDFCPixelPayCard
#PayZapp #HDFCBank #PoorService #DelayedResolution #CustomerRights

[Srinivasa Balaji @iamSB192]

If @HDFCBank_Cares isn’t going to provide any real support, why are customer care numbers even mentioned on the credit card?
Calling phone banking is pointless — no resolution, no ownership for
#HDFCPixelPayCreditCard.
Is this how customers are supposed to be treated?

[Srinivasa Balaji @iamSB192]

@CRED_support Stop harassing customers and investigate internally.

[Srinivasa Balaji @iamSB192]

STRONGLY WARNING EVERYONE ⚠️
Do NOT use @CRED_club for payments.
DO NOT use #HDFCPixelPayCreditCard.

Zero accountability, zero proper support.

@CRED_club
@HDFCBank_Cares
@Rupay_npci
@pixelcredit
#ConsumerRights
#UPIFailure
#HDFBank
#ConsumerRights

[Srinivasa Balaji @iamSB192]

@CRED_support I’ve already shared the latest PDF statement, which clearly does NOT show the missing payment. Despite this, your team keeps asking for “proofs.”

[Srinivasa Balaji @iamSB192]

@CRED_support This problem happened solely due to CRED’s malfunctioning system. Your app marked the payment as successful, yet the amount never reached the credit card.
I’ve already shared details. Stop delaying via DMs and clearly explain when this amount will be settled.

[Srinivasa Balaji @iamSB192]

I made a credit card repayment via CRED — payment marked successful, but the amount is still missing even after 22+ days.

HDFC Pixel Pay support keeps delaying with no resolution.

@CRED_club
@HDFCBank_Cares
@Rupay_npci
@pixelcredit
#ConsumerRights
#UPIFailure
#HDFBank

[Srinivasa Balaji @iamSB192]

STRONGLY WARNING EVERYONE ⚠️
Do NOT use CRED for payments and DO NOT use HDFC Pixel Pay Credit Card.
Credit card repayment done via CRED → Payment SUCCESSFUL → Money gone → 22+ DAYS NO CREDIT.
#CRED #HDFCBank #PixelPay #CustomerExperience #UPIFailure #MissingTransaction

[Srinivasa Balaji @iamSB192]

@learntotrade365 Yes