@LATAMAirlines screw you for taking advantage of my wife's mum dying and charging us £1500 just to change our flight and bring it forward 14 hours so we could get home
You are a bunch of scumbags
@KLM You told us we should check our hand luggage and then you lost all of our bags at Schiphol Airport during a layover and your support website is awful. When we call you your customer service team are useless and don't seem to know what's going on or where our bags are