@ManCityHelp I think I have deduced the problem. In my account you have ticket no 1031507 allocated to me. That changed to Sarah Torkington Halstead last year. I should have 1031508 allocated to me ( as it is Iβm friends and family list ) so you need to change the ticket number in my acc.
@ManCityHelp Any update ? Canβt even get on the web site with your ridiculous queuing software ! Start to get concerned about missing the Norwich match now as canβt get through on the phone , no replies here and canβt get on the web site !!!!!