@VirginAtlantic your new points system that makes "any seat available with points" is not better for the customer. Firstly over 2 hours on hold TWICE! To then be told to change the destination of my flight one way would cost 290000 points - over 3.5x time the base cost. Total con
@colledwards@ViewFromTheQ Hi what time did u get into the grounds? Thinking of going friday and trying to get a grasp of how early i want to come down!