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Dedicated Customer Service Representative backed with more than 5 years experience in Customer Relations.

[Help Tech Solution @IcelandFDFix]

Okay thanks for your reply

[A.Brown @_DundeePerfect_]

@IcelandFDFix The supervisor of what?
Not anything official to do with Iceland...
If read properly there was no issue with Iceland.

[Help Tech Solution @IcelandFDFix]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[A.Brown @_DundeePerfect_]

Why did I know when bought these Duck Spring Rolls from Lidl I was going to regret it.... I shall be sticking to the ones that I get from @IcelandFoods from now on.
They even looked naff as put them on the plate.

[Help Tech Solution @IcelandFDFix]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Me. @FredSma02166500]

@RebelCockneyE3 I done similar but it was my pen1s, i done it about 30 times before i passed out, i woke up with police surrounding me, bloody @IcelandFoods staff aint got a sense of humour.

[Help Tech Solution @IcelandFDFix]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Fortymumthing @forty_mumthing]

@Martin_Abrams Can anyone confirm the parameters for these roles?? I have an A-Level aged child keen to join a few hours a week paid work - whilst doing 40hrs at school and balancing 20+hrs of study??? Apparently @IcelandFoods offer after school hours paid work; this should be simple?

[Help Tech Solution @IcelandFDFix]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Jade Adamowicz Marsden @j_l_marsden]

@LeeJeffers1979 @IcelandFoods That’s literally off their website this afternoon, I’ve just put together none processed food for a small family for ��25

[Help Tech Solution @IcelandFDFix]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Help Tech Solution @IcelandFDFix]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Helen Peers (was Partridge) @Hpsaucy515]

@IcelandFoods why do you charge for “picking�� and “packing” when you don’t actually pack it into bags?? £1.70 you charged me to pick and pack my items and there wasn’t a single carrier bag in sight! Asked driver if any subs too and he replied “we don’t get told that” sort it out!

[Help Tech Solution @IcelandFDFix]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Help Tech Solution @IcelandFDFix]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Alison @A81Star]

Can someone look at the TGI meal deal online. Adding the required items and suddenly my basket total makes no sense.
@IcelandFoods

[Help Tech Solution @IcelandFDFix]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Lord Grumpy @GrumpyOleGit86]

@IcelandFoods went into your Southend store near the High St this pm. Lots of empty/low stock freezers, particularly Slimming World and Birds Eye & Chicago Town. Greggs wasn’t good either. Only one till open and lots of muttering from customers. The guy on the till was great!!

[Help Tech Solution @IcelandFDFix]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Help Tech Solution @IcelandFDFix]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Help Tech Solution @IcelandFDFix]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Marky Mark @MarkyMark16700]

@IcelandFoods why the fuck are you selling battery hen eggs? You’ve got three different types you’re bloody disgusting

[Help Tech Solution @IcelandFDFix]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Help Tech Solution @IcelandFDFix]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[Lee MiB© Exley @MiBz0r]

@IcelandFoods Someone needs to tell recruitment that advertising a job with no information about the potential hours is lazy and ridiculous, potential employees want to know what they're signing up for before applying.....

[Help Tech Solution @IcelandFDFix]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[ExtraEyes @ExtraBlindEye]

@LoveWilko @IcelandFoods there is a no dogs sign on your door. The dog owners of St Albans clearly can't read because either guide dogs are now Poodles and Jack Russells or the owners are just entitled. I don't want to share your store with dogs.

[Help Tech Solution @IcelandFDFix]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[CarmaniaGBTweetingintothevoid @CarmaniaGB]

@IcelandFoods My mistake, I failed to produce 10% off voucher. Contacted CS, but then why waste my time asking for receipt and then tell me your rules are hard coded? CS would have known that, so why waste of time?

[Help Tech Solution @IcelandFDFix]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[RTID Tom @thomassim6]

@IcelandFoods HELP !!! Did a double order by mistake as it crashed during the payment process , kicked me out and said it had failed. Went back in re-did the order. I now have two order numbers and two payments gone out of my bank account !

[Help Tech Solution @IcelandFDFix]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀

[🇵🇸 CwordCommunist 🇵🇸 @CwordCommunist]

@IcelandFoods can you explain to me why we're being told you can't process a refund for missing items from a delivery order because the store isn't answering their phone?

This is against consumer law under the Consumer Rights Act 2015.

[Help Tech Solution @IcelandFDFix]

Hello, my name is Anne, the Supervisor. Thank you for reaching out. Kindly follow us back and send us a direct message with the details of your experience so we can investigate and probe further 🎀