iCXeed

Outsourcing and Offshoring Consulting

[iCXeed @iCXeed]

Kusa in action.

Meet iXie, our genAI ambassador, engaging candidates in real-time, multilingual conversations about iCXeed’s culture, values, and opportunities. A smarter, more human way to explore careers before applying.

#iCXeed #businessprocessinnovation #worksmarter

[iCXeed @iCXeed]

iCXeed is now AWS AI Services Competency accredited—one of <40 globally. We deliver secure, production-ready AI + Amazon Connect CX that drives smarter outcomes. https://t.co/aDVVwWHAQW

#iCXeed #AmazonConnect #AWS #AdvancedTierPartner #businessprocessinnovation #worksmarter

[iCXeed @iCXeed]

Tiyaga is grit, patience, and tenacity. It drives innovation at iCXeed. Our cognitive experts stay composed, detail-focused, and relentless, solving complex problems with analytics, AI, and automation. Learn. Innovate. Repeat. #iCXeed #worksmarter #businessprocessinnovation

[iCXeed @iCXeed]

The old IVR is dead. Meet Nova Sonic in Amazon Connect—real-time, humanlike, context-aware conversations that replace rigid menus. iCXeed builds intelligent routing that blends AI + human support for smarter CX. Learn more.

#iCXeed #businessprocessinnovation #cognitiveCX

[iCXeed @iCXeed]

iCXeed is now an AWS Advanced Tier Services Partner, delivering real outcomes with Amazon Connect, analytics, AI & automation. 65+ launches in 12 months. Built for impact. Just getting started. https://t.co/aDVVwWI8Gu

#iCXeed #businessprocessinnovation #worksmarter #cognitiveCX

[iCXeed @iCXeed]

AWS Summit Sydney 2026 is almost here.

Meet Arthur Nowak & Ryan Rayner from iCXeed at ICC Sydney (13–14 May) to talk analytics, AI & automation on AWS.

Connect with them or visit https://t.co/aDVVwWI8Gu

#iCXeed #AmazonConnect #AWS #businessprocessinnovation #worksmarter

[iCXeed @iCXeed]

More customers ≠ higher costs.

Scene To Believe cut support costs by 70% with iCXeed—using AI self-service, Amazon Connect, and GenAI automation to scale 35x peaks and boost CSAT by 45 points.

Stop paying “volume tax”: https://t.co/aDVVwWI8Gu

#businessprocessinnovation

[iCXeed @iCXeed]

Learn. Innovate. Repeat.

iCXeed partnered with LSPU Los Baños for a hands-on AI workshop on responsible use, prompt engineering, & real classroom applications—empowering educators to build the next generation of innovators.

https://t.co/aDVVwWI8Gu

[iCXeed @iCXeed]

AI is only powerful if you understand it.

iCXeed builds auditable AI on AWS Bedrock & Amazon Connect—every step traceable, every outcome explainable. Safer, smarter CX with trust at the core.

Visit https://t.co/aDVVwWI8Gu

#iCXeed #businessprocessinnovation #cognitiveCX

[iCXeed @iCXeed]

Start strong this Monday. #Kusa means spotting the gap, taking initiative, and leading change. At iCXeed, kusa turns ideas into smarter workflows with AI & automation for better results. Learn. Innovate. Repeat. #iCXeed #businessprocessinnovation #worksmarter #cognitiveCX

[iCXeed @iCXeed]

Customers don’t wake up wanting support; they want products and services that just work. CX Perspectives turns every call, chat, and interaction into insight so you can fix root causes, optimise processes, and innovate faster. Visit https://t.co/aDVVwWHAQW

[iCXeed @iCXeed]

Stop blasting. Start orchestrating. With Amazon Connect + iCXeed, design smart outbound journeys across voice, SMS, WhatsApp & email—AI or human-led, in one place. Smarter outreach with analytics, automation & CX design. Learn more at https://t.co/aDVVwWI8Gu. #iCXeed #worksmarter

[iCXeed @iCXeed]

At #iCXeed, we grow innovators who listen, analyze, and tell stories that drive action. We call it “removing the mango jam”—clear, confident communication that connects the why, how, and impact. Learn how we lead with clarity at https://t.co/aDVVwWI8Gu.

[iCXeed @iCXeed]

Filipino #diskarte gets results. It’s the smart, resourceful drive that turns limits into wins. At #iCXeed, we don’t wait for perfect conditions — we act, adapt, and deliver with what we have. Be ma‑diskarte this week and show how action sets you apart.

[iCXeed @iCXeed]

iCXeed helped AAMC turn Amazon Connect data into instant, AI-driven insights—transforming manual reporting into smart, automated decisions. Learn more: https://t.co/DumgPJjsKw #iCXeed #cognitiveCX #AWS #AmazonConnect #worksmarter

[iCXeed @iCXeed]

2026, the Year of the Fire Horse, brings bold change and passion. At iCXeed, we channel that energy—empowering clients with AI, automation, and analytics to turn challenges into growth. Let’s dare to dream, lead, and innovate together. #iCXeed #cognitiveCX #worksmarter

[iCXeed @iCXeed]

Meet Rayna Abrea, a true example of #kusa in action. From improving efficiency with analytics to reducing cancellations and shaping new digital experiences, Rayna turns insight into impact for clients and customers. See kusa in action at https://t.co/aDVVwWHAQW.
#iCXeed

[iCXeed @iCXeed]

Command the room with #angas — confidence rooted in knowing your worth. It’s not arrogance, but boldness to speak up, challenge norms, and lead with expertise. Don’t just follow the process—own it. #iCXeed #cognitiveexperts #businessprocessinnovation

[iCXeed @iCXeed]

This #AustraliaDay, we celebrate innovation, diversity, and the courage to lead by example. iCXeed partners with Aussie businesses to work smarter with AI, analytics & automation—unlocking new value in every customer journey. 🇦🇺 #iCXeed #businessprocessinnovation #worksmarter

[iCXeed @iCXeed]

At iCXeed, we help clients work smarter with AI, analytics & automation—designing solutions that start from the customer to deliver real value. 💡 Thanks to AI experts Jeric Gappi & Elisha San Miguel, enterprises now run faster, smarter & more efficient.
#iCXeed