@rupeekapp The no you have given 18004198000 doesn't have authority to solve my problem for which I have already called.
My mobile no is 8689990222.
One request there is death in family which I have already inform on 1600 toll free no but as usual they are busy in interest collection call 2
@rupeekapp “YOU WILL GET A REPLY WITHIN 24 HOURS”
Have you ever emailed a financial company about an unresolved issue and received a standard response saying:
“You will receive a reply within 24 hours.”
Then you wait.
24 hours pass.
Then another day.
@rupeekapp Then another.
And still no proper answer.
The problem is not merely the delay in replying.
The bigger question is:
Who is responsible for ensuring that a customer's complaint actually reaches someone who can resolve it?
An acknowledgement is not a resolution.
READY TO PAY, STILL WAITING FOR A SOLUTION
What happens when a customer is ready to pay the legitimate interest, but the customer's other service issues remain unresolved?
The customer keeps calling.
The customer keeps emailing.
The customer explains d same problemagainand again.
Yet the answer repeatedly comes back:
“Pay the interest first.”
Yes, legitimate dues should be paid.
But customer service should also solve the problem that the customer has been reporting.
A customer should not have to choose between:
Paying the company
and getting the company's
Yet the answer repeatedly comes back:
“Pay the interest first.”
Yes, legitimate dues should be paid.
But customer service should also solve the problem that the customer has been reporting.
A customer should not have to choose between:
Paying the company
and getting the company's
Yet the answer repeatedly comes back:
“Pay the interest first.”
Yes, legitimate dues should be paid.
But customer service should also solve the problem that the customer has been reporting.
A customer should not have to choose between:
Paying the company
and getting the company's
READY TO PAY, STILL WAITING FOR A SOLUTION
What happens when a customer is ready to pay the legitimate interest, but the customer's other service issues remain unresolved?
The customer keeps calling.
The customer keeps emailing.
The customer explains d same problemagainand again.
READY TO PAY, STILL WAITING FOR A SOLUTION
What happens when a customer is ready to pay the legitimate interest, but the customer's other service issues remain unresolved?
The customer keeps calling.
The customer keeps emailing.
The customer explains d same problemagainand again.
Today 3 drivers refused to go to a hospital — who takes responsibility if it was an emergency? After that, your app shows no rides available. What a joke! #OlaFail#OlaIndia
@Olacabs @OlainIndia
Even worse, after multiple driver cancellations, you send a message saying “Cancellation fee waived” — why “waived”? It wasn’t our fault!
@Olacabs @OlainIndia this is beyond frustrating! Your drivers cancel rides repeatedly without any penalty, but when customers cancel — we’re charged fees.
@ministryoftransport
#ministrytransport@Olacabs @OlainIndia
Absolutely disgusting repeat service! 🚫 Drivers cancel rides freely without any penalty, but if we cancel — we’re charged. Then you send “Cancellation fee waived” messages as if doing us a favor!
Today, 3 drivers denied duty to reach a
Urge @drmbct of @WesternRly to expedite the repairs & commissioning of the dilapidated FootOver Bridge of Platform no.3-4 on #MumbaiCentral Rly. Stn. since it may cause a stampede in the other side of this FoB as there is tremendous rush there. @TOIMumbai@fpjindia@dna@mid_day
@Uber_India@Uber you people charger us when your driver cancel the trip and that too when he is denying to come to location further whatever location we put you ask us to confirm why do.
When you are driver cancel do you give us the credit for the same.
It's seems
@porterit_ sharing the mobile number of your captain when has busy of himself why do send them to book the parcel and when they come they give us bad words they thread us will break you down @MumbaiPolice mobile number is 9136177659 booking timing 12.27 pm
This one wrong information @amazon@amazonIN we haven't declined the parcel nor your delivery person has reached us
We have received another parcel yesterday properly.
#Amazon this has been continuous process.