IPscape

IPscape provides AI-powered contact centre technology that empowers organisations to orchestrate omnichannel customer journeys across voice & digital channels.

[Titanium Ventures @TitaniumVC]

We're excited to be sponsoring the PITA Strategy Forum alongside our portfolio companies @MATRIXX_SW & @IPscape! 🤝

Join us in Sydney from October 29-31 and catch our very own Gurpreet Ghuliani moderating a dynamic Breakout Panel discussion on #cybersecurity.

See you there!

[IPscape @IPscape]

Don’t miss your chance to ‘Ring to Win’ for an amazing prize at The Customer Show Sydney tomorrow & Thursday. See IPscape’s platform in action at Booth 164!

IPscape’s Cloud Contact Centre technology empowers organisations to deliver powerful customer experiences for the AI-era.

[IPscape @IPscape]

One week to go until IPscape is exhibiting at The Customer Show Sydney 2024.

Say hello to the team at Booth 164 and play our ‘Ring to Win’ game – there are amazing prizes to be won!

[IPscape @IPscape]

IPscape is honoured to rank 6th in the ‘2024 Best Places to Work’ by WRK+.

WRK+ surveys organisations across Australia and measures the extent to which a company is considered to be a great workplace by its employees.

#BPTW2024 #WRKPLUS #SaaS #CXtechnology #CX #CCaaS

[IPscape @IPscape]

IPscape is proud to launch our new website!

Our enhanced website reflects how IPscape's Contact Centre and Customer Communication technology empowers organisations to create seamless omnichannel customer experiences for the AI-era -
https://t.co/nPHb1aQPdG

[IPscape @IPscape]

The ipSCAPE team is excited to be exhibiting at today’s FAAA Roadshow!

Make sure to say hello at Booth 14.

ipSCAPE powers the customer experience for the financial services industry, providing the technology to enable Australian businesses to connect, collaborate and comply.

[IPscape @IPscape]

It's no secret, Artificial Intelligence (AI) is advancing the customer experience ecosystem.

Uncover how you can easily adopt AI across your customer communications – https://t.co/VAptruS19w

#AI #CX #CXtechnology #Customerexperience #CCaaS #ML #Machinelearning

[IPscape @IPscape]

The ipSCAPE team are having a great time at the @FundInstituteAu Conference.

Don’t forget to see us at Booth 20!

#FIAConf2024 #fundraisinginstituteaustralia #FIA #CXtechnology #fundraisingtechnology #fundraising

[IPscape @IPscape]

ipSCAPE had the pleasure of speaking with the Grassrootz community about how they can utilise communication technology to extend their engagement with donors after an event.

Read more about how ipSCAPE's Fundraising contact centre technology here - https://t.co/7ovq76HW2F

[IPscape @IPscape]

ipSCAPE is delighted to announce the launch of our new product, ‘ipSCAPE Connect’.

Using the latest Web RTC technology, our Unified Communications (UC) solution includes messaging, screensharing, video conferencing & presence.

Upgrade your UC solution! - https://t.co/YC9iiAJhVB

[IPscape @IPscape]

Generative AI is becoming an increasingly popular topic of conversation.
Is your organisation considering how to leverage Generative AI across its contact centre operations?

[IPscape @IPscape]

ipSCAPE is pleased to announce Microsoft’s Azure Communication Services is used to power our latest Chat module and will allow us to accelerate future digital channel development.

You can read the full article here – https://t.co/J0XQ4AZ8TF

[IPscape @IPscape]

@ipSCAPE is proud to be working with organisations across a diverse range of industries including Education, Financial Services, Fundraising, Healthcare & Retail.

Discover how ipSCAPE’s multi-channel solution helps power the customer experience here: https://t.co/Ki2lX2lc6V

[IPscape @IPscape]

Did you know 49% of consumers use three to five different communication channels to contact customer service?

Uncover all the benefits of ipSCAPE’s multi-channel contact centre in our latest blog: https://t.co/T9PSVod7jE

#contactcentre #CXtechnology #SaaS #blog #multichannel

[IPscape @IPscape]

ipSCAPE is proud to be recognised as a ‘Best Places to Work’ 2022

This award is a testament to the people who make ipSCAPE what it is – a dynamic team creating a positive work culture, with a strong motivation to make a change.

#BPTW2022 #workplus #accreditedworkplace #SaaS

[IPscape @IPscape]

How is your organisation embracing these top AI initiatives into your customer experience journey?

Download @ipSCAPE's eBook to find out how to build digital resilience into your customer experience journey here – https://t.co/ICUhwRAaap

[IPscape @IPscape]

Is your financial services organisation leveraging the top technology trends for maximising your customer experience?

Download ipSCAPE’s eBook to learn about the top technology trends shaping Customer Experience for Financial Services: https://t.co/Y7BqbFkQ1c

#CX #ebook #SaaS

[IPscape @IPscape]

Not all contact centre solutions are created equal – Does your contact centre solution provide enterprise grade voice quality?

Learn more about Enterprise Grade Voice in our latest blog attached below: https://t.co/SFTWHh0ASF

#CXtechnology #callquality #enterprisegradevoice

[Matchboard @sharon_melamed]

This complimentary online lunch on Jul.28 is for #BPO leaders, presenting ways #technology can help BPOs win business and future-proof their offering @ipSCAPE https://t.co/ctpFvDEAbo

[IPscape @IPscape]

We recently held our quarterly #hackathon. We believe in creating an #innovative environment for our team to grow. Check out the photos here: