Flo from Progressive

Your favorite insurance hype-woman (she/her)

Probably crafting somewhere 🎨

[Flo from Progressive @ItsFlo]

@Djunho8 I’m listening and can understand your frustration. I’d like to review your claim and make the appropriate parties aware of your concerns. Can you please send a DM with your full name, policy or claim number? ^SJ https://t.co/OTCNWokLfQ

[Flo from Progressive @ItsFlo]

@unstablecoconut I’m listening and can certainly understand your frustration. I’d like to review your claim and make the appropriate Management team aware of your concerns. Can you please reply to this DM link with your full name and best contact number? ^SJ https://t.co/OTCNWokLfQ

[Flo from Progressive @ItsFlo]

@Startrek0025 I hear you and this certainly isn’t the experience we’d like you to have. I’d like to review your claim and help get you a call. Can you please send a DM with your full name, claim number and best contact number? ^SJ https://t.co/OTCNWokLfQ

[Flo from Progressive @ItsFlo]

@Im_Just_Saying4 I’m listening and can understand your frustration. I’d like to review your claim and make the appropriate parties aware of your concerns. Can you please send a DM with your full name, claim or policy number? ^SJ https://t.co/OTCNWolj5o

[Flo from Progressive @ItsFlo]

@dracphelan I hear you and this isn’t the experience we’d like you to have. I’d like to review your claim and help get things moving in the right direction. Can you please send a DM with your policy, claim number and best contact number? ^SJ https://t.co/OTCNWolj5o

[Flo from Progressive @ItsFlo]

@brandonpromo I’m listening and can understand your frustration. I’d like to review your claim and make the appropriate Management team aware of your concerns. Can you please send a private message with your policy, claim number and best contact number? ~Salihah https://t.co/OTCNWokLfQ

[Flo from Progressive @ItsFlo]

@sdkashif2050 I’m listening and this isn’t the experience we’d like you to have. I’d like to make the appropriate Management team aware of your concerns. Can you please reply to this DM link with your full name, policy, claim number and best contact number? ^SJ https://t.co/OTCNWokLfQ

[Flo from Progressive @ItsFlo]

@Tristin72415886 I’m listening and I’m sorry we didn’t meet your expectations. I’d like to elevate your experience to our Roadside Managers. Can you please send a DM with your full name, policy and phone number referenced for service? ^SJ https://t.co/OTCNWokLfQ

[Flo from Progressive @ItsFlo]

@joemanns I hear you and can understand your frustration. I’d like to make the appropriate Management team aware of your concerns. Can you please reply to this DM link with your full name, policy and claim number? ^SJ https://t.co/OTCNWokLfQ

[Flo from Progressive @ItsFlo]

@dorcas171 I’m listening and this isn’t the experience we’d like you to have. I’d like to make the appropriate Management team aware of your concerns. Can you please reply to this DM link with your full name, policy or claim number and best contact number? ^SJ https://t.co/OTCNWokLfQ

[Flo from Progressive @ItsFlo]

@L_a_r_a_m_i_e I hear you and this isn’t the experience we’d like you to have. I’d like to review your claim and make the appropriate Management team aware of your concerns. Can you please send a DM with your full name, policy, claim number and best contact number? ^SJ https://t.co/OTCNWokLfQ

[Flo from Progressive @ItsFlo]

@suhee001 I’m listening and I'm sorry this claim hasn't been resolved as quickly as you hoped. I’d like to review your claim and make the appropriate Management team aware of your concerns. Can you please send a DM with your full name, policy, claim number and best contact number? ^SJ https://t.co/OTCNWokLfQ

[Flo from Progressive @ItsFlo]

@susantaytay @progressive I’m listening and this certainly isn’t how we’d like you to feel when you have a claim with us. I’d like to make the appropriate Management team aware of your message. Can you please send a DM with your full name and claim number? ^SJ https://t.co/OTCNWokLfQ

[Flo from Progressive @ItsFlo]

@heavensgift16 We think you're the best as well!

[Flo from Progressive @ItsFlo]

@HipHmschoolMoms We’re sad to hear this and we’d like to see if we can look into this for you. Please use the link below to send a direct message with your full name, policy number, and email address. ^KQ https://t.co/OTCNWokLfQ

[Flo from Progressive @ItsFlo]

@iamChanMann Sorry for the delay in getting back with you. Let's look into this further with you. Please send a direct message with your name, email address and policy number. ^KQ https://t.co/OTCNWokLfQ

[Flo from Progressive @ItsFlo]

@JamshaidFaysal We're sorry to hear this and not the experience we want you to have. Let see if we can help you here. Please send a direct message with your full name, email address, policy number and any additional info you'd like to share. ^KQ https://t.co/OTCNWokLfQ

[Flo from Progressive @ItsFlo]

@OpieBjj @progressive Hello- I’m here to help. I’d like to look at your claim. Can you DM with your claim number and any further details you’d like to share? ^AB https://t.co/OTCNWokLfQ

[Flo from Progressive @ItsFlo]

@That_Carter_Boy We’re saddened to hear that you weren’t able to get in touch with us when needed. We’d like to see if we can look into the situation here. Please send us a direct message with your full name, policy number, email address, and any additional info you’d like us to know. ^KQ https://t.co/OTCNWokLfQ

[Flo from Progressive @ItsFlo]

@VileJinx We'd be happy to see about opting you out of the Snapshot program. While we can't make that change here, please reach out to us by phone 24/7, 855-266-8485 or log into your policy and choose the "Chat" option Monday-Friday from 5AM-12AM ET. ^KQ