Do you force your employees to follow the "chain of command"? At some point, if you don't follow the "chain of command" yourself, your employees will jump the rusty link in the chain. #BarriersInITLeadership#frustratedmuch?
Impostor syndrome is real, it also affects #HigherEd IT leaders. It affects me every single day. Maintain confidence, we were hired for a reason, and that is because our hiring managers and organization believes in us. You are worthy! You are not a fake!
You can't change an organization's culture by yourself. That is why it is so important for IT leaders to communicate effectively. Without buy-in and having a shared vision with others, you'll be fighting an uphill battle, and that's a big hill! #ITStrategy#CIO#HigherEd
Traveling today to collaborate in three days of face-to-face meetings with other IT leaders in #HigherEd. I've found that getting to know others in your field, and having conversations in/outside meetings have built strong relationships and friendships. #CIO#ITStrategy
Don't be an orphan of your overall #highered strategy. Communicate your IT department's value to the organization's strategy. Gain that buy-in from administration and your organization's leaders. #ValueIT#CIO#BuyIn
A SWOT analysis of your IT department, built with input from your stakeholders, is a good thing. Surveying your end-users by meeting face-to-face and through electronic surveys build the base for future data driven decisions. #HigherEd#CIO
If IT is not included in your #highered organization's overall strategic processes, start the discussions to get included. Be prepared to answer "Why does IT need to be included?", "What values will your input bring to the strategic process?" #ITStrategy#CIO
When developing IT strategy, get the right people at the table and be inclusive to all stakeholders. Yet, make sure the table isn't so large that it degrades the process and flow of ideas. #ITStrategy#CIO#HigherEd
Hanging Xmas lights on the house got me thinking. Sometimes IT struggles are a tangled mess, finding the broken or misaligned bulb can be tedious, and climbing around on the roof can be risky. When things are unraveled, talking, and everyone is on the same level, it’s beautiful.
Have you benchmarked your institution against others? Use the @EDUCAUSE Core Data Service to compare your institution against your peers. https://t.co/K7RFTqekMx #highered#CIO
If you have a high turnover of IT staff, take a step back and see what is wrong. Are they paid what they are worth? Have you trained them? Do you treat them like a person, or like a machine? #ValueIT#CIO#ValueStaff#highered
Be able to translate the discussion of IT value from tech jargon to business language. If you can't talk the talk, you can't walk the walk. #ValueIT#CIO#EDUdx
IT funds are often the first to get cut, primarily because it is seen as a costly. As IT leaders we must tell the story of our value. Don't sit in the shadows and let the decisions be made without a discussion of how IT makes #highered operate. #EDUdx#ValueIT#BudgetIT#CIO
Do you really want to know what your customers think of your department? YES! Survey your customers and use their feedback to improve your organization. Address the negatives, and applaud the positives. #TransformIT#Dx
Large IT projects can be draining on employees, directly and indirectly. Reaffirming the staff's importance, thanking them with sincerity, and keeping the end-goal in mind keeps them motivated. #PreventProjectBurnout