WOW! What great hospitality!
How would you react in this situation?
This is peak clown-world customer service.
Woman pays. Asks for a receipt. Staff’s response? “Get the f*ck out of my lobby.” Twice. Then they tell her there’s no receipt on her account, she can go get it from “Mary,” claim “I am not Marriott” while standing in an AC Hotel (which is Marriott), and finally threaten to have Westport security escort her out by force.
She just wanted the piece of paper that proves they took her money. That’s it.
Somehow that earned her being sworn at and treated like a trespasser in a lobby she paid to walk into.
This isn’t a bad day. This is the new standard some of these properties have decided is acceptable. Charge the guest, refuse the most basic documentation, escalate to security threats, and hope the camera stays off.
Marriott Bonvoy, y’all seeing this? Because the rest of us are.
Paying customers aren’t the problem. Staff who think the guest is the inconvenience are.
Protect your receipt. And maybe start choosing hotels that still remember who’s actually funding the lights.
A new NPR investigation reveals the Department of Justice withheld portions of the Jeffrey Epstein files that contain allegations involving President Trump. https://t.co/KlVpX9joUm
Prediction for 2026
Bongino is going to be #1 in radio
Bongino is going to be #1 in streaming
Bongino is going to be #1 in podcasts
February 2nd is when it begins.