Imran Wallani

[Imran Wallani @IWallani]

@MashreqTweets Absolutely disappointing experience dealing with your bank. Verification is failed without even doing the verification and previously verification was attempted on the day Government asked businesses to be shut. Very poor service

[Imran Wallani @IWallani]

@SamsungGulf Disappointing experience with your customer care team. Loosing my warranty benefits due to misinformation from your team

[Imran Wallani @IWallani]

@ViCustomerCare Pathetic service. Even after activating international roaming, I am unable to use it as I am unable to latch on to the network. Upon reaching out for support on the chat, all I am being asked to do is connect to later due to some error

[Imran Wallani @IWallani]

@KTRBRS It's surprising that rather than coming together for a bigger cause you are still looking at regional goals. The battle at the regional level can happen later. The national level goals are more important for the larger audience

[Imran Wallani @IWallani]

Denied by the ground supervisor. I wonder how you are a Tata Brand when your customer is not important for you. Extremely disappointed with this experience

[Imran Wallani @IWallani]

@airvistara Absolutely insensitive staff at your Mumbai Airport. First of all flight delays were played out in parts by first informing us of 1 hour n then dragging it to 2 hours + (Still on ground as I type this message for a 10:25 pm Departure).

[Imran Wallani @IWallani]

Due to the extended wait my wife started getting back pain and we very politely requested that we be given seats with better leg room so she can be comfortable. With absolutely no sensitivity and empathy it was just denied. Upon requesting the flight supervisor also that was

[Imran Wallani @IWallani]

@SwiggyCares Hi

Please call back. The phone was on silent

[Imran Wallani @IWallani]

@SwiggyCares Please thank the representative who was supposed to transfer my call to a supervisor instead has put me on to the IVR and it's over 5 mins that I am on hold. I did not know supervisor transfers are done through the regular IVR. Ps: I have worked for a call center :)

[Imran Wallani @IWallani]

@SwiggyCares 45 mins wasted

[Imran Wallani @IWallani]

@SwiggyCares Still on hold

[Imran Wallani @IWallani]

@SwiggyCares Is this the kind of service Swiggy wants to offer??

[Imran Wallani @IWallani]

@SwiggyCares Still on hold while I type this

[Imran Wallani @IWallani]

@SwiggyCares Asked if the call will be a warm transfer, was informed yes and then put back on the IVR

[Imran Wallani @IWallani]

@SwiggyCares Disconnected the call after 30 mins and then called back. Asked for the name of the previous rep, Tanuja the current representative denied sharing the name. Asked for supervisor again and asked for the name, again denied to give the supervisor name.

[Imran Wallani @IWallani]

@Wasimwarsi786 @flydubai @askflydubai OMG.. worst than Economy Class

[Imran Wallani @IWallani]

@IndiGo6E Any reason the early morning flights from Mumbai to Hyderabad (2:45 am departure) are not showing in December?

[Imran Wallani @IWallani]

And is being told that the counter is closed. Further the pax was made to rush through immigration till the gate saying that you are late resulting in not being able to even pick up something to eat

[Imran Wallani @IWallani]

@AirIndiaX Please congratulate your Hyd staff for giving wrong information to the passenger. The flight was delayed and as per the revised departure time the check in counters should be open untill 60 mins to departure. The pax reaches the counter 10 mins prior to closing

[Imran Wallani @IWallani]

@ViCustomerCare Troubled by your extremely poor customer service and poor issue resolution team. Looks like I will have to port out