CitizensAdviceIOW

Providing the advice people need for the problems they face & campaigning to change policies and practices to improve the effect on peoples lives

[CitizensAdviceIOW @IWCAB]

If you want to donate food or drink to Isle of Wight foodbank, here are their most needed items for January!

[CitizensAdviceIOW @IWCAB]

🌟 Join Us as a Trustee!
We’re looking for passionate, community-minded people to help shape the future of Isle of Wight Citizens Advice.
Make a difference. Support your community. Become a Trustee today!
#IsleOfWight #CitizensAdvice #Trustees #Volunteer #Charity #IsleOfWightJobs

[CitizensAdviceIOW @IWCAB]

It’s important you deal with rent arrears as fast as you can.

You might get evicted if you don’t pay.

Our advice can help ⤵️
https://t.co/8sqHygl0QY

[CitizensAdviceIOW @IWCAB]

Whether you’ve just received your first ever energy bill, moved to a new supplier or just want to stay on top of your payments, our bill breakdown covers everything you need to know about your energy bills ⤵️
https://t.co/nuIEks7afv

[CitizensAdviceIOW @IWCAB]

Flight delays and compensation can be really frustrating.

Depending on the length and reason for the delay, you might be able to get compensation.

Here’s what you need to know ⤵️
https://t.co/ht7kQDyNKf

[CitizensAdviceIOW @IWCAB]

🏠 Thinking about buying your first home can be overwhelming.

There’s lots to get your head around and consider when choosing a property.

Here’s our top tips to help you navigate the process ⤵️
https://t.co/Ex9TOTSAs4

[CitizensAdviceIOW @IWCAB]

Did you know there are different schemes to help you pay for childcare?
These will only pay for ‘approved childcare’.

✔️ You might also be able to get more help if you get any benefits.

Find out more ⤵️
https://t.co/HoiMh1qP3R

[CitizensAdviceIOW @IWCAB]

If you bought your event ticket from an official seller you can get a refund if the organiser cancels, moves or reschedules the event.

Check your refund rights ⤵️
https://t.co/l7Q6CY6wCP

[CitizensAdviceIOW @IWCAB]

It's important to know if you're an employee, a worker or self-employed.

Your employment status affects what rights you have at work.

We can help you understand ⤵️
https://t.co/KjIPaRag4G

[CitizensAdviceIOW @IWCAB]

Understanding who's responsible for making your flat fire safe depends on:

➡️ Your tenancy agreement
➡️ When your home was built
➡️ Whether you have a private landlord

Find out more about fire safety ⤵️
https://t.co/6wrx8LukEK

[CitizensAdvice @CitizensAdvice]

‼️ If only your name is on the bill, *legally* you’re the only one responsible for paying.

Our advice can help ⤵️
https://t.co/IFzHerWKYz

[CitizensAdviceIOW @IWCAB]

❗ Too many people face insecure conditions at work or are denied the support they need by their employers.

We’ve published a report into the relationship between work and health through the stories of people we support ⤵️
https://t.co/SB10f4u3S0

[CitizensAdviceIOW @IWCAB]

You might feel you're working too many hours if you’re working overtime a lot.

✅ Check what your contract says about doing work on top of your usual working hours.

Our online advice can help ⤵️
https://t.co/qWDIe4tFan

[CitizensAdviceIOW @IWCAB]

📦 Not received your parcel?

It’s the seller’s responsibility to make sure the item you bought from a business is delivered to you.

There are some steps you can take ⤵️
https://t.co/i9FTRuf6ah

[CitizensAdviceIOW @IWCAB]

We interviewed 50 people on heat networks from across the country and found that they faced:

💷 Significant price increases
✉️ Unfair back bills
🛑 Aggressive debt collection practices
💬 Inadequate customer service

Read more in our latest report ⤵️
https://t.co/8HarnqFJwl

[CitizensAdviceIOW @IWCAB]

Make sure the seller is trustworthy if you’re buying a used car. Look for:

✅ An established firm with a good reputation
✅ A trade association sign like the Retail Motor Industry Federation

Here’s what you need to know ⤵️
https://t.co/DVckhrH01U

[CitizensAdviceIOW @IWCAB]

Have you thought about helping out your local food bank?
Below shows what items are needed most and advertises the food banks' preloved clothes sale, which they use to help buy food for the people who need it the most!

[CitizensAdviceIOW @IWCAB]

Tell us what matters to you: https://t.co/HvkPxTdkIM

[CitizensAdviceIOW @IWCAB]

The following resources can help you understand staying safe:

Beat The Heat Video: https://t.co/nX0G0cfsJ9
Beat The Heat Booklet: https://t.co/iAjFjTV0xa
Staying Safe In Hot Weather Booklet: https://t.co/ivFLnVFQag
Staying Safe In Hot Weather Video: https://t.co/y3tvzAOP2m

[CitizensAdviceIOW @IWCAB]

Heat health alert extended for the South East
The amber heat health alert is in effect from 10AM on 30/06/2025 until 9AM on 02/07/2025
Many areas of the UK, including the Isle of wight.

[CitizensAdviceIOW @IWCAB]

The heat affects everyone in different ways, with some more vulnerable than others, including:
those on medication,
those under 5
those over 65