The Consumer Duty is going to have far-reaching implications, not least because it extends the FCA's reach into pricing decisions that it has traditionally avoided.
Whilst the FCA's new Consumer Duty doesn't formally kick in until next week, the recent row over savings rates illustrates how it gives the regulator licence to challenge firms on their pricing decisions.
Read more here: https://t.co/FY0TcFMDPC
Today we launch our Language of Discrimination Report with @_CreativeAccess.
https://t.co/G9MzfATjHB
With 77% of those in the #creativeindustries feeling that they must change their accents in the workplace, it’s an issue we need to address to drive #inclusion.
#accentbias
Spotted this in the MoneySavingExpert email newsletter - which proves my point!
"MoneySaver Gareth recently wrote in to tell us that he, his wife, and his mum, dad and sister earned a jaw-dropping £7,000+ in bank-switch bonuses since 2018."
What the latest Current Account Switching Service figures tell us about what #banking customers value.
https://t.co/dsdol1RhZE
Whilst cash incentives help switching, digital #banks differentiate through product and service as a more sustainable strategy.
#financialservices
What the latest Current Account Switching Service figures tell us about what #banking customers value.
https://t.co/dsdol1RhZE
Whilst cash incentives help switching, digital #banks differentiate through product and service as a more sustainable strategy.
#financialservices
Which is the worst PR disaster of 2022? I wrote about the 'mini budget', but I have to say that there are some strong alternative contenders in this @therealprmoment round up.
Which gets your vote?
https://t.co/C4a0PBssdY
@Socially_Mobile has opened applications for a new cohort starting in January 2023. The 10-week executive education programme aims to support practitioners in realising their earning potential.
Find out more information here https://t.co/hLG5LQm1Gh
#DiversityandInclusion
A fascinating challenge to @MoneySupermkt@comparethemkt @Confused_com etc. Hard to see that Amazon will be cheaper - so can it win on brand and customer experience? Google made little impact in this space...
Amazon is launching a portal for buying insurance in the UK, challenging established price comparison sites in the latest indication of Big Tech’s growing ambitions in financial services. https://t.co/y7LGU0r61F
@simonnread Or was it 1992 when the gov intervened to try to maintain the value of the £ - and then had to admit that it couldn't in fact buck the market? So we crashed out of the ERM.
Ransomware and the rise of #cyberattacks in 2022 https://t.co/cU7trECR4v
Our #Crisis and Issues Management team has spent a lot of time working with companies to prepare for, respond to and rebuild reputations from #ransomware attacks. Here they share some emerging trends.