Jacob Mario

[Jacob Mario @JacobMario4]

@TATACLiQLUXURY I get daily 'Power Cash Wallet' SMS spam from MYCLIQ-S/BP-MYCLIQ-S with no way to unsubscribe on your site. This is a DND/TRAI violation. Please stop these messages or tell me how to opt out. #StopSpam

[Jacob Mario @JacobMario4]

@DelhiAirport Bags are not on the belt. Please be honest! The belt was activated at 7:31pm. The first bag arrived at 7:32pm. @airindia FYI. Understand this is a grey area where one is not really sure where an airline’s responsibility ends and the airport operator’s begins.

[Jacob Mario @JacobMario4]

@yy_yugal @saket Sounds like it was a wild trip 😶

[Jacob Mario @JacobMario4]

@airindia I’ve DM’ed you the details. But it shouldn’t be this difficult to just update a simple TMC number on an @airindia booking - enable self service when your tech allows it. Not sure who makes these senseless rules - seems like someone from the government Air India days.

[Jacob Mario @JacobMario4]

Hi @airindia What’s this new funny “security” rule that I cannot update my TMC number on existing bookings through your website/app or customer care? But only at the time of check-in at the airport. There is no airline in the world that I know of that does this!…(1/2)

[Jacob Mario @JacobMario4]

@airindia (2/2)…your cust care says that it has been the rule since Air India existed! A total lie since I added my TMC Platinum number on a number of bookings as late as a week ago on your app myself. What kind of circus are we running here and who makes these silly rules?

[Jacob Mario @JacobMario4]

@moneycontrolcom Who gave you consent to open an account and access my credit score? Can you please explain where I can raise a complaint. Serious breach of privacy if you are creating fake accounts and accessing credit scores without explicit consent @CRIF_India @RBI @RBIsays

[Yugal Yadav @yy_yugal]

@amazonIN 4 emails, 2 voice calls and 3 chat exchanges. After clear communication that I didn't receive 3 units tagged to order no 405-4296679-5609149, you are not responding or refunding my order value. Is this the great customer centricity that @amazon proclaims🤔

[Jacob Mario @JacobMario4]

Hi @thesouledstore My team has been trying to spend our money with you since Friday on a 200 t-shirt order but it seems your Ambience Mall Gurugram store doesn’t want our business 🙂Being taken in circles. Sometimes a straight answer helps so we can move on and buy elsewhere!

[Jacob Mario @JacobMario4]

Dear @airvistara. Booked PEY. T64P22. Aircraft config changed to all-economy. Today config changed back to 3-class but I’m not back in PEY. Asked to apply for refund. Such a fun platinum tier experience. T64P22. DEL ground staff unhelpful. Had to call COK for help. Imagine that!

[Jacob Mario @JacobMario4]

@heydigit Dear @heydigit, Thanks to your social media team for calling Bhavish (the father of the child). Not to help but to figure out how I am related (if I am agent or friend) and why I am tweeting. Such genuine concern. Pre-auth not yet received but glad media management is top notch.

[Jacob Mario @JacobMario4]

@heydigit delayed pre-auth for the treatment of an infant (Req No. 202301568096; Pol No. D086060835). Just called and they want confirmation of premium payment. What joke is this? Why would you issue a policy without taking payment. Red tape when there is a claim. Can you help?

[Yugal Yadav @yy_yugal]

Delhi metro, peak Friday morning : 1 seat gets vacant...2 strangers happy to offer the seat to another and then a 3rd person gets up to offer them both a seat ...this still happens, heartwarming #dmrc #delhi

[Jacob Mario @JacobMario4]

@AxisBankSupport When will it be 4 July 2023 for you? I have been trying since 14 June 2023 to change my registered email address (SR 230614158043 & 230630945686) and activate my CustID (both changes done without my consent). PNO falsely claims reg email changed back. Really?!

[Jacob Mario @JacobMario4]

Dear @flysaa_care. I’m trying to get tickets issued for booking ref U8AIZ9. Changed flight from SA359 to SA343; Amex card charged; date 17Jul23/pax details remain same. Received email to contact customer support on phone but am outside ZA. Tried calling but no answer. Help pls?

[Jacob Mario @JacobMario4]

@StarHealthIns please stop spamming me via emails and phone calls. 5 emails just this morning. Just because of this type of aggressive communication and harassment I have decided not to renew my policy 11230051356210 with you. Request you to please stop and respect my DND status.

[Jacob Mario @JacobMario4]

@Pepperfry @Pepperfry Just received a call from you. Was told @Pepperfry can’t arrange a replacement without professional pictures. Please give that to me in writing. I won’t unseal a box made ready for pick-up. Throwing it away. Stop wasting my time. And know you’ve just lost a customer.

[Jacob Mario @JacobMario4]

@Pepperfry what’s wrong? Initiated return for defective product on 28 May 2023 (Order #308935661). Sent you pictures of damaged product but seems your team wants me to hire a professional photographer? If you don’t want to send a replacement that’s fine. Just be honest about it.