Jamaica Customer Service Association

Jamaica Customer Service Association- Transforming organisations into world-class service providers - RAISING SERVICE STANDARDS NATIONALLY…

[Jamaica Customer Service Association @JaCSA_JM]

Save The Date!

National Customer Service Week and our Service Excellence Conference is almost here!

Follow our socials for updates!

[Jamaica Customer Service Association @JaCSA_JM]

Day 2 of the Conference was just as exhilarating as Day 1, and the speakers and panellists were also engaging!
We hope we added value to you all and were able to “Reignite a Culture of Care”!

#serviceexcellence
@psmdja
@thePSOJ

[Jamaica Customer Service Association @JaCSA_JM]

Congratulations to York Castle High School on winning the 2022 Jamaica Customer Service Song Competition!! Well done!!

Kudos to 2nd place winner - Denbigh High School, and 3rd place winner - Vauxhall High School!
#customerservice
#songcompetition
#jcdc
@JCDCJamaica

[Jamaica Customer Service Association @JaCSA_JM]

All 97 graduates at our International Customer Service Certification Graduation held yesterday, received their Certificates of Excellence and are now Customer Service Certified! Congratulations to them all!!

#customerservice
#customerservicecertification

[Jamaica Customer Service Association @JaCSA_JM]

If you missed Day 1 of the Conference, then you missed an exciting and exhilarating experience!!

Register for Day 2 at https://t.co/ZJqoX1tih1

[Jamaica Customer Service Association @JaCSA_JM]

We started off National Customer Service Week in prayer yesterday at the Webster Memorial United Church.

Don't forget to register at https://t.co/ZJqoX1tih1 for the Service Excellence Conference which starts tomorrow...it is free!!

#churchservice
#serviceexcellenceconference

[Jamaica Customer Service Association @JaCSA_JM]

Our Shout Outs today go to:
* Natalie Bell-Miller, Registrar General Department – nominated by Sharon Lee
* Matthew Taylor, tTEch Limited – nominated by Omar Bell
* Kareth Mills, Knutsford Express – nominated by Julia Maragh

Congratulations to our Service Excellence Stars!!

[Jamaica Customer Service Association @JaCSA_JM]

Don't forget to register for this free service excellence conference October 4-5, 2022 at https://t.co/ZJqoX1tih1

#customerservice #serviceexcellence
#serviceexcellenceconference
#NationalCustomerServiceWeek
@psmdja
@thePSOJ
@carifloswg

[Jamaica Customer Service Association @JaCSA_JM]

Today's Shout Out goes to Patricia McAdams!!! She was described by Ilsa DuVerney as “responsive, caring, thorough, and extremely professional. Her impact was great and she returned calls, followed up, and delivered exceptional personal service”.

@MinistryOfLabo1

[Jamaica Customer Service Association @JaCSA_JM]

Read about our Service Excellence Conference on Loop News, and register for the conference...it's FREE!!! https://t.co/ZJqoX1Lrv9

https://t.co/eusFJHpagV

[Jamaica Customer Service Association @JaCSA_JM]

Shout out to BeWellers Pharmacy! Keep on giving great service!

The pharmacist was described by Yvette Anderson as always “going beyond the call of duty to give good service. The service is constantly good and is always given with a smile”.

#customerservice
#serviceexcellence

[Jamaica Customer Service Association @JaCSA_JM]

Is there a recent “WOW” customer experience that stands out in your mind?

Tell us all about that individual & organization by completing the nomination form on JaCSA’s website or use the link - https://t.co/ff8rQm2L2L

Send us your Nomination today!
#serviceshoutouts

[Jamaica Customer Service Association @JaCSA_JM]

The most important customer service event of the year is next week! Let’s reignite the passion and drive for service excellence and develop a culture of care for service professionals!

Register for this free conference at https://t.co/onJ4b1LDbU

#CustomerService

[Jamaica Customer Service Association @JaCSA_JM]

Good news! You have more time to submit your entries for the Jamaica Customer Service Song Competition! Deadline for entries are extended to September 30, 2022! Submit your entries to [email protected] and don't miss out on the opportunity to win a cash prize!

[Jamaica Customer Service Association @JaCSA_JM]

Join us on Sunday, October 2, 2022 as we start National Customer Service Week in prayer at the Webster Memorial United Church, starting at 10 a.m.

#NationalCustomerServiceWeek
#churchservice
@thePSOJ
@psmdja

[Jamaica Customer Service Association @JaCSA_JM]

Calling all private sector organisations!! Show your Service Excellence Spirit by decorating your company’s Front Office/Reception/Lobby Area! Use the link below to register your organisation by 23/9 - https://t.co/F5SlXWBjM4 - Contact JaCSA for the competition rules.

[Jamaica Customer Service Association @JaCSA_JM]

Calling all Key Clubs in Jamaica! Submit your videos by Monday, September 26th and enter the Jamaica Customer Service Association's Jamaica 60 Service Excellence Video Competition to win big prizes!!

@KeyClubJamaica

[Jamaica Customer Service Association @JaCSA_JM]

We have a full week of activities planned for National Customer Service Week, October 2-8, 2022!

Help us in developing a culture of care by celebrating with us!

Don't miss our 19th Service Excellence Conference on October 4-5, 2022...

#customerservice #serviceexcellence

[Jamaica Customer Service Association @JaCSA_JM]

Join us for our Media Launch, tomorrow September 8, 2022 at 9:00AM!

Hear what we have planned for National Customer Service Week and Conference!

Register here: https://t.co/nN6ZmVLlZ2

[Jamaica Customer Service Association @JaCSA_JM]

The JCDC in partnership with JaCSA is now accepting entries for the Jamaica Customer Service Song Competition! Send in your original songs by September 22nd, reflecting the theme "Celebrating Service Excellence: Reigniting a Culture of Care...

@JaCSA_JM
#CustomerService