@virginmedia Hey Virgin, as a loyal customer for a number of years, please explain why my monthly bill has doubled to £147 per month and I’m you won’t let me downgrade or offer me a deal at the same rate as a new customer.
@americangolf_UK @TerryGladden Good luck mate, I waited a month and had to call the store numerous times without any joy and was made to feel I was a nuisance. Called head office for help . . . . they told me to call the store. Don’t know where they get customer services training but should ask for a refund.