JamesBates

Enjoying conversations related to digital transformation, innovation and industry disruption while working at SAP (views expressed are mine alone)

[Sarah Bates @SarahBates18]

Needed reliability getting to hospital for my job as a SCBU Dr. Completely let down.
Advice to others. Steer clear of @LandRover_UK brand. Appalling reliability and customer care.

[Sarah Bates @SarahBates18]

@LandRover_UK so disappointed in brand customer service and reliability. Gearbox failure req replacement (2.5l oil leak) at 44k miles in 3yo Disco Sp. Funny coincidence... occurred just after came out of warranty. Faced with £7k bill. Inadequate delayed complaint response. Awful

[JamesBates @JamesBates]

@BSTHydePark I've been trying for hours to enter the ballot for the Eng vs Croatia game on Weds, but having no luck with the website. Is there an alternative way that I can register? Thanks.

[JamesBates @JamesBates]

@APCOAUK absolute chaos at reading station car park this evening and not a single apology from the staff. Worse still I was massively overcharged. Disgusting. Avoid if possible.

[JamesBates @JamesBates]

Exciting acquisition - SAP to Acquire Gigya, Market Leader in Customer Identity and Access Management https://t.co/JC25OoDZJG

[JamesBates @JamesBates]

@bodsterS Nice! P90D? Enjoy....I've got my eye on the Model 3 when they bring out the performance version.

[JamesBates @JamesBates]

Great story from Rob Carter and his team at FedEx https://t.co/iytrjdoLW4

[TBM Council @TBMCouncil]

Congratulations to the 2016 TBM Council Award Winners! https://t.co/xfrPvNrFza #tbmc16 #tbmawards

[JamesBates @JamesBates]

Great story from Worley Parsons that touches on many of the themes from the Gartner ITAM conference this week. https://t.co/hyCyGGS5bo

[JamesBates @JamesBates]

Great talk @Jim McGittigan #GartnerITAM If you're interested in driving Cost Transparency&Running IT like a business, see us @Apptio stand.

[JamesBates @JamesBates]

Understanding shadow IT is the first step in trying to influence it and drive value #GartnerITAM #Apptio

[JamesBates @JamesBates]

An old article, but still very relevant, particularly with complex ARC/RRC based outsourcing agreements. https://t.co/EBpDT5w7Bk

[JamesBates @JamesBates]

BBC News - Microsoft to buy LinkedIn for $26bn https://t.co/Z4hb8mshGy

[Todd Tucker @toddetucker]

@McKinsey @TBMCouncil #tbms16 Strongest correlation #TBM maturity & value: data/tools & service orientation.

[Patchen Noelke @PatchenNoelke]

Su Crighton, Cancer Research UK, using TBM to save money to save more lives. #tbms16 #apptio

[Charlotte @lottiesussex]

#TBMS16 McKinsey speaking about the drivers for TBM

[JamesBates @JamesBates]

Excellent Gartner article on Cost Optimization. First priority? You guessed it - Create a transparent view of costs. https://t.co/8fyNgEJp5f

[JamesBates @JamesBates]

Understanding the Consumption Costs of IT Services Webinar Registration https://t.co/QgHZBc9VtL

[JamesBates @JamesBates]

Some interesting insight here on the value of understanding IT's cost structure and how that impacts agility https://t.co/LJE7J8Mwxt

[JamesBates @JamesBates]

@SarahBates18 that's one of the most iconic moments in the history of film. "All those moments lost in time like tears in rain. Time to die.