We trusted @StarlingBank with our business. Their refusal to act on a serious dispute has left us on the brink of liquidation. Real people, real jobs, real lives affected. Where’s the accountability?
@StarlingBank still not calling me back! Still not refunding money! Nearly a year passed and this company refuses to do the right thing and follow FOS guidelines! Could have simply put things right months ago but have shown their true colours! #smebanking#smallbusiness
Still nothing from @StarlingBank despite a binding agreement from the FOS and me calling them several times to help! Constantly promised call backs whilst Starling continue to delay and mess me around nearly a year of being treated so poorly!!!! #starlingbankhelp#sme
@StarlingBank@StarlingHelp What’s the point?! I called two weeks ago and was promised a call back and still head nothing!!! You guys have been messi by me around for nearly a year!!! Zero confidence!
A final, binding decision has been issued by the Financial Ombudsman Service instructing @StarlingBank to refund funds stolen from our business account.
We are still waiting for payment. shocker!
Constant delays and hold ups!!! When will this ever be actioned?
@StarlingHelp
@StarlingBank To be honest I have zero trust and faith in your organisation now!
I called last week and was promised a call back, still sat here waiting over a week later!
You have always failed to deliver!!!
The Financial Ombudsman Service has issued a final, binding decision instructing Starling Bank to refund funds stolen from our business account.
We are still waiting for payment and meaningful engagement.
Why the delay?
@StarlingBank@StarlingHelp#FinancialOmbudsman
Our SME has been left in limbo for months by @StarlingBank’s refusal to resolve a dispute. Jobs are at risk, the company faces liquidation, and we’re desperate for support. @WhichUK@guardian@ft@BBCBusiness@guardian@CityAM, this is what small businesses are up against!
Behind the balance sheets are people. The stress caused by @StarlingBank’s inaction has forced me to seek medical support. No small business owner should ever be put through this. Dm for more info! #SME#Banking#Entrepreneurship#SmallBusiness
@StarlingBank We’ve done that! We’ve even gone to the FOS who are supporting us but @StarlingBank continues to crush us and not do the right thing despite recommendations from the FOS!!!! Speaks volumes!!!!
Has anyone else had serious issues with @StarlingBank refusing to step into a dispute? The consequences for us have been devastating, and I’d love to hear from other business owners. #SME#Banking#Entrepreneurship#SmallBusiness
Behind every business dispute is a human story. The stress caused by @StarlingBank’s refusal to act has forced me to seek medical support. No entrepreneur should ever be treated this way. DM for story! #SME#Banking#Entrepreneurship#SmallBusiness
We built our company from the ground up. Now, because of @StarlingBank’s failure to take responsibility, we’re facing the very real possibility of liquidation. The silence is deafening.” #SME#Banking#Entrepreneurship#SmallBusiness
@StarlingBank LOL Thanks for the reply. I appreciate you escalating it, but this has already been ongoing for months with devastating impact on my business and personal wellbeing. We need urgent action, not just another escalation!
We have been left in limbo for months due to @StarlingBank refusing to resolve a dispute and do what is right. The impact? Jobs at risk, clients affected, and immense personal strain. Is this how a modern bank supports businesses?” #SME#Banking#Entrepreneurship#SmallBusiness