James Pearson

[James Pearson @JamesPearson5]

@chilternrailway thank you for announcing 30 seconds before the train departing (17:20) that it would no longer be stopping at high Wycombe. With a pram and baby it was impossible to get off and now we have no way of getting home from Gerard’s cross. Thanks

[James Pearson @JamesPearson5]

@chilternrailway Well I’m still at high wycombe. No comment on the fact you locked us in and now the platform for the next delayed train is full?

[James Pearson @JamesPearson5]

@chilternrailway thanks for locking the train doors on the 7:21 wycombe to London whilst the train is unable to move due to a fault. Just so nobody can get off and go to the other platform and get the two other trains that have now gone. Thanks Chiltern rail

[James Pearson @JamesPearson5]

@chilternrailway well done once again - changing all the train times overnight and now they are all delayed 😠

[James Pearson @JamesPearson5]

@chilternrailway The only form you have is how inconsistent the service is

[James Pearson @JamesPearson5]

@chilternrailway any idea why the 17:45 to Oxford didn’t stop at high wycombe? With no communication from the driver?

[James Pearson @JamesPearson5]

@chilternrailway thanks for cancelling the 6:57 from High Wycombe to Snow Hill with less than 30 mins notice with the next train not being for over 30 mins. Great service as always. Cheers

[James Pearson @JamesPearson5]

@chilternrailway Ok why is it coming up on the Trainline then?

[James Pearson @JamesPearson5]

@chilternrailway any sign of the 06:08 from wycombe to London? 6:50 and no sign of it

[James Pearson @JamesPearson5]

@chilternrailway

[James Pearson @JamesPearson5]

@chilternrailway Any chance of giving the customers on these services some information as to why we’re not moving?

[James Pearson @JamesPearson5]

@chilternrailway I have done thank you. There seems to be an institutionalised culture of slapdash, substandard service across the service that we as customers have no option but to use.

[James Pearson @JamesPearson5]

@chilternrailway any danger if letting the customer know what is going on? On the 22:30 from London Marlybone and not moved yet, no communication whatsoever

[James Pearson @JamesPearson5]

I’ll update you as you seem unable to do so - doors were locked so we couldn’t get out of the train for approx minutes - again zero communication. Lots of customers distressed