Jamie Loden

[Jamie Loden @JamieLoden]

@British_Airways why are your systems so bad, years of promises and it doesn't ever improve? The simplest thing is so difficult and no-one can ever reach you. #CustomerService #Useless #worldsmostunreliableairline

[Jamie Loden @JamieLoden]

@KenyaAirways Profitable but customer service has plummeted. Now so unreliable, always cancelled or delayed due to shortages of staff, airframes and maintenance issues. I will no longer use KQ where others are available. Last three flights all delayed.

[Jamie Loden @JamieLoden]

@British_Airways how do I change my booking. Can't do it online but calling the contact centre is a dead end. You only want to deal with people travelling within 48 hours, and if I ignore that you just cut me off. How useless is this for customer service? #CustomerServiceFail

[DTBX @DTBX_]

DTBX creates a bridge between Fintech and Financial Services. We partner with you to ensure that your business model and other nuances are aligned to the current business, financial, regulatory and global frameworks.
It’s not a bank solution it’s a financial partnership.
#DTBX

[DTB Kenya @DTBKenya]

Today, we are happy to announce the opening of 3 new DTB branches in Imaara Mall, Kamakis and Kahawa Sukari.

[DTB Kenya @DTBKenya]

We invite all businesspeople in Kenya trading with China to #BankWithUs and experience ease and convenience when sending or receiving RMB. Our China Desk is available to walk with you and facilitate your business with China. @NairobiChamber. #NairobiChina

[₿ank·a·ble @mbuguanjihia]

The @DTBKenya team realizing #BankWithUsBankOnUs, seem to have read from a @McKinsey playbook I chanced on. ‘#Banks that know where to look can find new sources of untapped value. Even with disruption in financial services, banks are actually holding their own’. Six pointers ...

[Jamie Loden @JamieLoden]

#welcomebackfans #ENGvTON

[Jamie Loden @JamieLoden]

@DVLAgovuk @grantshapps
What is the plan to sort out the DVLA? It continues to be an absolute shambles. No plan, no forecast to deal with backlogs, no communication, just endless directing to a phone number that is never answered.

[Jamie Loden @JamieLoden]

@DVLAgovuk Please can I have an update on my son’s provisional license application which was submitted in FEB! He has medical conditions which you asked for more detail on which we provided on 16 MAR. Your letter states a decision to be made w/in 6 weeks, now 30 weeks later. Thx

[Jamie Loden @JamieLoden]

@DVLAgovuk Emma, thanks for the suggestion but unfortunately if nobody answers the phone it is completely useless. When do you expect to have more capacity to deal with calls? How old does the case have to be to become urgent? 12 months? 18 months? Simply appalling service.

[Jamie Loden @JamieLoden]

@DVLAgovuk Please can I have an update on my son’s provisional license application which was submitted in FEB! He has medical conditions which you asked for more detail on which we provided on 16 MAR. Your letter states a decision to be made w/in 6 weeks, now 30 weeks later. Thx

[England Rugby @EnglandRugby]

Countdown to the #RWCFinal

#ENGvRSA | 02.11.19 | 09:00 GMT

#CarryThemHome

[Drew Mitchell @drew_mitchell]

🙋🏼‍♂️

[Jacques Burger @Nabasboer]

.@lionsofficial in @namibia_rugby 2021. Short flight, unreal experience both ways. Any chance? #Lionstour @NamibiaHorizons 🇳🇦

[Jamie Loden @JamieLoden]

@AndyGoode10 Love The Pod!! You kindly took this picture with my wife and son at Bury St Edmunds last year. Can you PM me as I have a small favour to ask?

[Jamie Loden @JamieLoden]

@greateranglia 1806 to Ips last night cancelled & 0630 Stwmkt to L Lpl St cancelled this morning. That’s a 66% failure rate for my 3 journeys so far since I was on hols. Adds to my 3 delay repay claims for the week before I went on holiday. What are you doing to improve service?

[Ultimate Rugby @ultimaterugby]

Wales stint as the highest-ranked test side #ENGvWAL

[Slutty McSmoochyface @Kingstonbro]

"The trouble with the English they're so arrogant..." #ENGvWAL

[Jamie Loden @JamieLoden]

@greateranglia This morning one carriage out of action. This evening no excuse at all, not 38 degrees anymore. Why why