Janie and Jack

Modern twists on classics for kids.
Now in sizes newborn to 18.
Show us your style with #janieandjacklove

[Janie and Jack @JanieandJack]

@morganmynatt @FedEx Please send us an email at [email protected] or contact us via phone at 1-877-449-8800 Mon–Sat: 6am to 4pm PST for further assistance.

[Janie and Jack @JanieandJack]

@TrendingFB There are currently no wait times if you wish to call in for support. Today we may be reached at 1-877-449-8800 between 6am to 10am PST.

[Janie and Jack @JanieandJack]

@albertpak Hi there, please DM us with your email address so we can look into this.

[Janie and Jack @JanieandJack]

@Pbeauvais Hi there, our policy is to allow four business days to rule out a potential false delivery scan. Please reach out via DM if you have any questions.

[KELENDRIA ROWLAND @KELLYROWLAND]

It’s the ✨holiday season ✨ thank you @JanieandJack for the continuous support to @baby2baby! Join me in visiting Janie and Jack stores to give back to Baby2Baby at check out to help make an impact on families who needs it the most this holiday season! ♥️🙏♥️

[Janie and Jack @JanieandJack]

@KELLYROWLAND @baby2baby 💙💙💙

[Janie and Jack @JanieandJack]

@icarmagic Hi Richard! We apologize for any delay in refund. We recently implemented a new order management system which did temporarily delay return processing. We are having trouble sending a direct message to connect with you about your order. If you need any assistance, let us know!

[Janie and Jack @JanieandJack]

@PearsonJaclyn Hi Jaclyn! We received your direct message and sent you a message. We look forward to your reply back.

[Janie and Jack @JanieandJack]

@YOODisGOOD Hi Kimberly! We will be happy to take a look at this. We tried to send you a direct message but received an error. Please kindly confirm via direct message your order number and email address.

[Janie and Jack @JanieandJack]

@wisejewels27 Hi Yuly! We have sent you a direct message with an update on your order.

[Janie and Jack @JanieandJack]

@FlaviaSpeltz Hi Flavia! We have replied to your other tweet requesting that you send us a direct message for assistance.

[Janie and Jack @JanieandJack]

@FlaviaSpeltz Hello Flavia! Occasionally, during large promotional events and holiday rush, there may be a slight delay in validating your order, and additional shipping time may be required. Please kindly send us a direct message with your order number and email address for assistance!

[Janie and Jack @JanieandJack]

@PearsonJaclyn Hi Jaclyn! Thank you for reaching out to us! We would like to connect with you about your recent store experience. Please kindly send us a direct message with more details.

[Janie and Jack @JanieandJack]

@Shad0wcat Hello! We are sorry to hear that you have had difficulty reaching our call center. We have a higher than usual call volume due to the recent holiday sale. If you would like to send a direct message with your order number and email address we will be happy to help you here!

[Janie and Jack @JanieandJack]

@smaryanov @adilmujeeb1 Hello! We apologize for any service interruptions while trying to reach our call center. If you send us a direct message we will be happy to assist here with any questions about your recent order.

[Janie and Jack @JanieandJack]

@adilmujeeb1 Hello! We are sorry to hear of your difficulties in maintaining a connection to our Call Center. We will be happy to assist you here. Please kindly send us a direct message with your order number, email address and more information regarding your inquiry.

[Janie and Jack @JanieandJack]

@ApricotPistash Hello! Thank you for reaching out! Please kindly send us a direct message with your order number and email address for us to further assist. Our Customer Care team can be reached by chat or by phone at 1-877-449-8800 Mon–Fri: 6:30am to 9pm PST and Saturday: 6:30am to 3pm PST.