@PolestarCars@ThomasIngenlath By way of an update, I’d like to thank Kristy from #polestar customer services who has been excellent since picking up my case. I received my new vehicle yesterday and am delighted. Thank you.
@PolestarCars So you offered me delivery on 5 July which I accepted. Then yesterday I chased confirmation but was told you now can’t offer me a date. What’s going on #polestar ? This is really poor @ThomasIngenlath
@ThomasIngenlath @Autozeitung @ThomasIngenlath@PolestarCars. Can I suggest greater investment in your customer service and delivery infrastructure? The lack of communication has been appalling. The vehicle I ordered arrived on 17 May - but #polestar can’t organise its delivery to me ! #regret
@PolestarCars@Autodromo_Monza@PolestarCars I’m now regretting ordering a #polestar and really wish I had ordered a #Tesla instead. The lack of communication has been appalling. The vehicle I ordered arrived on 17 May - but nobody can organise its delivery to me ! #regret
@PolestarCars@PolestarCars I’m now regretting ordering a #polestar and really wish I had ordered a #Tesla instead. The lack of communication has been appalling. The vehicle I ordered arrived on 17 May - but nobody can organise its delivery to me ! #regret
@PolestarCars@PolestarCars I’m now regretting ordering a #polestar and really wish I had ordered a #Tesla instead. The lack of communication has been appalling. The vehicle I ordered arrived on 17 May - but nobody can organise its delivery to me ! #regret
@PolestarCars Hi @PolestarCars . This sorry saga continues. Ur customer support emailed me about the lack of comms from your delivery dept, offered me delivery any date from 5 July. I chose 5 July and today chased up confirmation as I had heard nothing. Now I’m told you can’t offer any date.
@frontrows@PolestarCars I’m in the UK. This was a readily available cancelled order as well. I secured the vehicle on 11 May, 1 week before the boat docked on 17 May but received no formal delivery date despite being told I’d know by 25 May. @PolestarCars have gone quiet now. Good luck if ordering new