Lucy

[Lucy @JayasankarW]

#anxiouspanda #snapchat #minichat

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[Lucy @JayasankarW]

@EurekaForbes My family has been without drinking water for 20 days now, and I've had no communication regarding my complaint's resolution. This is a huge inconvenience and expense. Can you please provide an urgent timeline for fixing this?

[Lucy @JayasankarW]

@EurekaForbes My 2 months old Blaze Hot& Ambinet model water purifier is not working since July 8th! No updates from the company despite multiple follow-ups. I am forced to buy 3-4 five-liter Bisleri cans daily – huge expense. Regretting this purchase!

[Lucy @JayasankarW]

@CasioIndia I'm really struggling to get a response from your customer service. Emails go unanswered, calls are automated with no callback, and even your stores point back to email. How are customers supposed to share their concerns and get help? Please advise.

[Lucy @JayasankarW]

@CasioIndia My GBD-200 warranty claim (Ref: 181193) has been pending for a long time despite several reminders to support & customer care. No response at all. Very disappointing from such a reputed brand like Casio. Please resolve this ASAP. Thank You

[Lucy @JayasankarW]

@LivpureSmart No one responded to my complaint registered for a month. Fed-up with the pathetic experience, I had to close my subscription. Sorry to say, it was such a bad experience using your services.

[Lucy @JayasankarW]

@Livpure_India @LivpureSmart complaint opened for no water flowing from water purifier and is open for last 6 days. I'm a patient taking bed rest post surgery. I don't have water for the last 6 days. Is there any official responsible to resolve my complaint?

[Lucy @JayasankarW]

@LivpureSmart Any update on my issue reported? It's been 2 weeks since the complaint was opened. How long should I wait? The subscription is expiring tomorrow. Should I recharge or not? Only if you attend to my complaint, I will recharge and continue using your services.

[Lucy @JayasankarW]

@LivpureSmart Can you please give me an approximate timeline when this will be attended to? It's been more than 10 days since this complaint ticket was created. Don't you have any SLA within which a complaint should be resolved?

[Lucy @JayasankarW]

@LivpureSmart Yet another complaint not yet attended for the last 10 days (ticket number JS-25050409480796). Registered mobile number 9566223332. Despite multiple followups, no response from anyone at Livpure.

[Lucy @JayasankarW]

@LivpureSmart Registered mobile number - 9566223332. For your reference, here is the complaint number JS-25041010023504.

[Lucy @JayasankarW]

@JioCare As usual this ticket also closed. No calls ,no site visit. My issue still persists. The game of opening and closing tickets going on for more than a month. Now it is pretty clear that you cannot resolve my issue. Instead I need to downgrade plan to a slow speed one. Shame on Jio.

[Lucy @JayasankarW]

@JioCare @reliancejio I've been behind Jio care for more than a month to resolve my Airfiber complaint. All my complaint tickets are closed without my knowledge. No calls, no site visits. I paid for a 300 Mbps plan for 3 months in advance. But I'm always getting less than 70 Mbps

[Lucy @JayasankarW]

@airtelindia I've been behind Airtel for more than a month to get the refund of the balance available in my Airfiber and DTH accounts. I'm not getting any response from 121 and appellate. I'm asking for my own money which is excess in my account post closure and not anyone else's

[Lucy @JayasankarW]

@JioCare When is the engineer visit scheduled? I don't see any open tickets in my account. All tickets are closed by your team.

[Lucy @JayasankarW]

@JioCare This complaint ticket too is closed today without my knowledge. No calls were made, no site visits done. Results are the same. I still face the same issue. The opening and closing of complaints is happening for the last one month everyday.

[Lucy @JayasankarW]

@JioCare It's a nice game to play opening complaint tickets, closing next day and again reopening which we both have been playing for more than a month. Interesting game!

[Lucy @JayasankarW]

@JioCare Already did these trouble shooting steps multiple times in the last one month by calling customer care and direct messaging in twitter. No luck. Please check the history of my complaints. Same complaint open for more than a month.

[Lucy @JayasankarW]

@JioCare This complaint ticket is closed as well today. No calls, no site visits. My issue still persists. I still get only 70 to 80 Mbps speed on my 300 Mbps plan. This game of opening tickets and closing is going on for more than a month. I'm still suffering.