@rajesh_profile@royalenfield I have been facing same issues, I would strongly suggest you to file a consumer complaint against them, this is what they deserve. I have done the same, the process is pretty easy. It can be done via WhatsApp and now @royalenfield will understand not to mess with customers
@royalenfield You are still checking on the issue and I'm sure you don't have the resolution on the same, it is clear that you faked the promises and bluffed the customer @royalenfield@sidlal#shame
It has been more than 3months @royalenfield has blocked the customers money and the dealers have lured the customers by giving fake promises of delivery within 3months and since 19th March I am following up on the delivery . I have filed a consumer complaint on them @sidlal
@royalenfield First deliver the bikes on time and give resolution to the customers and stop faking timelines then lure the customers and give them false responses. #Shame#consumerrights
@royalenfield Your concerned team has got back to me stating the same reply "you have to wait" and I am waiting since 19th March for this complaint resolution and delivery since 3months. #Shame on @royalenfield , above that they are giving me reason that demand is high, post taking the booking
@rajesh_profile@royalenfield@sidlal It is himalayan 450 and I have been waiting for more than 3months. The dealer faked the delivery by saying 2-3 months and now it is past that, @royalenfield is doing nothing hence filed consumer complaint and they will see now.
@royalenfield Emails and complaints are already in place from [email protected]
Check that first and then come back to me with proper resolution and not the same line 'sorry for inconvenience caused and we have escalated the case' @royalenfield@sidlal , have some sense and courtesy for custs
@sidlal@sidlal first streamline the complaint response mechanism and then promote other things. Your products are there because of customers, without them the products are nothing, and your customer care are faking and treating customers like s*it
@royalenfield@sidlal First deliver the motorcycle on time and stop faking customers by giving false timelines. Have already filed consumer complaint against lethargic response and inactive behaviour of your customer care. It's really #Shameful to be part of this. @royalenfield
The grievance numbers are 5637724, 5650336 and 5640122, good luck @royalenfield since your seniors are so busy that they can't even attend a customers complaint and the juniors are busy giving same radio like response ' we have escalated and re escalated the case and sorry'