@GC_Rail good afternoon sat on 13:18 from London to Sunderland in coach B there is no power sockets and no wifi the train manager has reset both and still no joy this is not acceptable for such a long journey I am now missing out on important work hours
I havekindly been 1 of 2
@GC_Rail Yes it is a very sorry affair
Please can you answer my question and provide an explanation
I do not want to take this further to the Ombudsman unless I have to but the very least you could do is respond properly rather than causing me more upset
helped by the staff
At the restaurant car to recharge my phone enough to be able to access my
Ticket to get out of the station at my destination
The staff have been very helpful and tried their best but they can’t fix a broken train. This is very stressful and needs sorting
@sarajcox One time they said they’d like to discuss my daughters homework but they haven’t seen any
The next time they said they’d like to discuss my daughters homework but as she did it on the bus in the last 5 mins before she arrived it is illegible
Worth bearing in mind, this is what the BBC said to me in 2020 when Andrew Neil was being a shouty, right-wing pile on orchestrator on Twitter.
Compare and contrast.