John Chess

[John Chess @JchessJohn]

An interesting update on implementing RPA within a Shared Services operation in the Philippines. https://t.co/s2bkRxH3gv

[John Chess @JchessJohn]

First in a series of articles on offshoring written with my co-author Jeff Williams. Look forward to any feedback. https://t.co/PX8bGjKtpL https://t.co/YftCfTXpIs

[John Chess @JchessJohn]

Excellent post on driving transformation in a very disruptive period. https://t.co/tEC1E3ru9t https://t.co/ME5bZV55pB

[John Chess @JchessJohn]

Research shows the GIC model continues to gain momentum as the next logical phase of offshoring strategy. https://t.co/SyoapmsWSo https://t.co/rGLgaGKHlJ

[John Chess @JchessJohn]

Phillipines is leading the list of "Best Countries to Invest In" according to https://t.co/qqIfGPkmGX https://t.co/uh5PIN8sAS https://t.co/EvZVcwpwxw

[John Chess @JchessJohn]

@NitishMittal @EverestGroup A desire to internally control end to end service delivery and new technology innovations such as AI and RPA seems to be driving many organizations to consider establishing their own Captive/Global In-House Center operations. This seems to be a continuing trend being explored.

[John Chess @JchessJohn]

Interesting report from Everest Group. Some key points including continued forecasted growth of the Philippine based market for contact center services. https://t.co/Lhs9Wcg5mT

[John Chess @JchessJohn]

A real "state of the art" facility which will be a real asset in attracting superior talent for our clients employee…https://t.co/Pa8nDA7kza

[John Chess @JchessJohn]

A unique way to help analyze a complex situation. Very well done Eric. https://t.co/wtAG6xcqEf

[John Chess @JchessJohn]

Another beautiful new facility for KMC Solutions, USA Global In-House Center clients to establish their operations i…https://t.co/dxxyTrd5A6

[John Chess @JchessJohn]

Excellent thoughts on the future role of the GIC. We are seeing some of this transition currently taking place now. https://t.co/Qb5RTugFU9

[John Chess @JchessJohn]

KMC Solutions is looking forward to sharing the benefits of the Global In-House Center model to companies looking es…https://t.co/HsBTsL6F1e

[John Chess @JchessJohn]

Please don't hesitate to contact me if interested and I can arrange for an invitation to be sent. https://t.co/rbk7otVEd6

[John Chess @JchessJohn]

The Philippines continues as the premier offshore destination of choice for voice oriented projects in a variety of…https://t.co/1NTMjOkts7

[John Chess @JchessJohn]

Very good points for consideration in this article. An alternative means of addressing these issues is what many suc…https://t.co/VFpekPme2p

[John Chess @JchessJohn]

Looking forward to sharing our capabilities with interested Enterprises. For companies looking to take advantage of…https://t.co/Bkze3dl5Aq

[John Chess @JchessJohn]

https://t.co/stkQBaOg02

[John Chess @JchessJohn]

Very insightful Webinar. Worth listening to the recording if you missed it live. https://t.co/KkJMzZSPbS

[John Chess @JchessJohn]

Just setting up my Twitter. #myfirstTweet