@FOBroadband@NgComCommission@FiberOne_help@fccpcnigeria My connection was down from last week Friday, finally "fixed" on Tuesday evening, and by yesterday (Friday), the LOS red light was blinking again. This means your technicians did a temporary patch job instead of a permanent fix. Do better!
@FOBroadband@NgComCommission@FiberOne_help@fccpcnigeria Imagine being entirely offline for 5 whole days (120 hours), and your ISP gives you a measly 3 days of compensation. I let it slide for peace of mind, only for the dreaded RED LIGHT to return just days later! 🚨
@FOBroadband My FiberOne internet has been down since Friday. I contacted customer care and was told it would be fixed within 24–48 hours.We are now at 72+ hours with no restoration and no meaningful update
If you have been affected by poor service from @FiberOne_help or @FOBroadband, please reach out to me with evidence of your communication with them and any instances of service failure or unresolved complaints.
#SurvivingFiberOne#Fiberone
@FOBroadband
This customer has waited long for a resolution and shouldn't longer. We urge your team to work fast and resolve the network issue or refund @JCRISTOS if the issue can't be resolved. Every customer deserves value for their money.
This customer has tagged @NgComCommission for intervention, resolution timeline shouldn't be longer.
#QualityService #ConsumerRights #EthosReviews