Jennifer Thomas

Penn Foster teammate, West Virginia University Graduate

[Susan Hash @susanhash]

#ContactCenter Exec Outlook on 2020 & Beyond: A #generational shift in the #workforce & #customer base will force #transformation in both services provided & #cctr tech - recommended reading from industry expert @Jen_Thomas2001 https://t.co/nJbC4HetRU

[Jennifer Thomas @Jen_Thomas2001]

It’s the little things. @MarriottBonvoy Great staff, great experience.

[Scranton Chamber @ScrantonChamber]

Congratulations to this year's @LeadLackawanna Core PRogram class! https://t.co/9HYxVKZXrF

[Jennifer Thomas @Jen_Thomas2001]

@Delta there’s 15 seats left in comfort plus right now and I can’t upgrade?? I’ve tried on the app and online to pay and it won’t let me....not happy

[Susan Hash @susanhash]

Leading #ContactCenter execs discuss impact of #EmployeeEngagement & recommendations to improve: Insights from #cctr experts @CustomerIsFirst @Jen_Thomas2001 Dan Hale, Malcolm Angell & @GCGNews Brian Burke https://t.co/YDneLHNVk0 #motivation #culture #mentoring #recognition

[Susan Hash @susanhash]

Leading #ContactCenter execs discuss impact of #EmployeeEngagement & recommendations to improve: Insights from #cctr experts @CustomerIsFirst @Jen_Thomas2001 Dan Hale, Malcolm Angell & @GCGNews’ Brian Burke https://t.co/cc9yYyOXE1 #motivation #culture #mentoring #recognition

[Contact Center Pipeline @CCPipeline]

Download your July issue of Contact Center Pipeline, featuring Executive Outlook on Employee Engagement, plus 11 more articles from our #cctr experts. Get your digital issue today - https://t.co/M1diuv9iyg Print copies are on the way!

#custserv #contactcenter #customerservice

[Penn Foster Group @PennFosterGroup]

We are thrilled to announce our new partnership with @WFSDallas, who we will be working with to offer technical training and high school diploma programs for their Retail Skills Digital Academy. Learn more about this partnership: https://t.co/jjgHvCF8xP

[Penn Foster Group @PennFosterGroup]

Celebrating over 550 graduates this past Saturday, this year’s Penn Foster Graduation was inspiring! We are so #PFProud of our graduates! #PFGrad2018

[Penn Foster Group @PennFosterGroup]

We're proud to partner with #ChicagoCRED to provide education and new opportunities to at-risk men in Chicago. Congrats to the newest class of Penn Foster High School #grads! @emcollective https://t.co/G8ZmK4cimW

[Jennifer Thomas @Jen_Thomas2001]

#Leadercast2018 even darth needs leadership

[Jennifer Thomas @Jen_Thomas2001]

Beyond the Call of Duty: Penn Foster’s Success Center Nominated for Contact Center of Excellence Award https://t.co/9w50Rfg9TI

[Five9 @Five9]

Five9 @underarmour @pennfoster #ModernCX https://t.co/A59BBZ1TZC

[Jennifer Thomas @Jen_Thomas2001]

#ModernCX great keynotes this morning. @Fanatics one of my favorite companies to buy from.

[Jennifer Thomas @Jen_Thomas2001]

#ModernCX you just have to keep walking in life #Wild #CherylStrayed

[Jennifer Thomas @Jen_Thomas2001]

Average attention span is now down to 7 seconds. How are u capturing attention? #ModernCX

[Jennifer Thomas @Jen_Thomas2001]

#PennFosterProud Oracle Announces the 2018 CX Excellence Awards Finalists – https://t.co/Uy98EMFlba via @OracleCX

[Jennifer Thomas @Jen_Thomas2001]

Spotlight: Meet Rose, the Voice of Penn Foster!: https://t.co/ld0UY0kVCh

[TED Talks @TEDTalks]

"Exercise is the most transformative thing that you can do for your brain today." @wasuzuki https://t.co/ADfGaOlQAC

[Jennifer Thomas @Jen_Thomas2001]

Billy Beane #CXSummit18 great speaker. Data drives it all