Jenna Gjertsen

product delivery & integration @americanexpress, passionate about CX, the @floridagators, and that well deserved cocktail at the end of the day.

[Jenna Gjertsen @JennaGjertsen]

Watching ESPN and cannot stop staring at @ryandaytime’s bad brow wax job. OSU’s post-season might be as jagged. 🐊🐊🐊 @LL913

[Jenna Gjertsen @JennaGjertsen]

@FLBOG @LL913 🐊🐊🐊🐊

[Jenna Gjertsen @JennaGjertsen]

@cypressandgrove do you have a food truck tonight. Need a base for your delicious ale! 🤣🍻

[Jenna Gjertsen @JennaGjertsen]

Hella at bat from d’Arnaud! Go @RaysBaseball

[Jenna Gjertsen @JennaGjertsen]

@LL913 hahaha! Knowing us, he already knows!! 🤣⚽️🇺🇸

[Jenna Gjertsen @JennaGjertsen]

@Delta Not sure if you received my previous message as I was trying to send before we took off. But she was still at our gate A-15, and I have her phone # if you want to DM me.

[Jenna Gjertsen @JennaGjertsen]

@Delta extremely disappointed, once again, in your callousness. Apparently only $ matters when you leave an elderly woman, alone, who doesn’t speak English stranded on standby crying & shaking...when a paying customer offers up their seat on flt #1190 ATL-TPA #shameful. @LDeLalla

[Jenna Gjertsen @JennaGjertsen]

@LL913 Doh! I’m going to need all your travel itineraries ahead of time so I can craft hashtags and logos in due time! #personalbranding

[Jenna Gjertsen @JennaGjertsen]

@directvnow what’s going on with the apps and logins? I can’t access apps with direcTV Now that I used to? You’re not even showing as an available provider anymore...for example on the @nickjr app we can’t login anymore....this could be a deal breaker!

[Jenna Gjertsen @JennaGjertsen]

@LL913 On a #czechtrek!

[Jenna Gjertsen @JennaGjertsen]

@Datz4Foodies the Burg is so hungry! Can’t survive off nuggets alone...when are you opening?! @LL913 @LDeLalla

[Jenna Gjertsen @JennaGjertsen]

@DickersonESPN listening to u discuss the OSU pitcher who is guilty of molesting his 6 yo niece & how “it will haunt HIM 4ever” & debating “2nd chances.” Where is the same concern for the impact on HER life 4ever?! Some acts are NOT redeemable no matter how well you throw a ball.

[Jenna Gjertsen @JennaGjertsen]

Working on delay number 6....unreal. In less than 3 hours. This is what I call a crisis in planning. #smh

[Jenna Gjertsen @JennaGjertsen]

Really @Delta FOUR delays (and counting) by the time my flight was originally scheduled to take off?! I could of gotten from Tampa to Atlanta faster by driving! 🤬 #grounded

[tanya Tianyi chen @tanyachen]

A Chicago art group of students around the city are carrying texts of Parkland student survivors and victims to the march

[Jenna Gjertsen @JennaGjertsen]

@mike_austin_jr Well...what can you expect from a bunch of guys that like to grab and use things without permission? @Eminem #PA18

[Jenna Gjertsen @JennaGjertsen]

Yesterday I had an issue with @Delta and within minutes their customer service responded and handled it professionally and to my satisfaction. Now that is customer service! Kudos, Delta!

[Jenna Gjertsen @JennaGjertsen]

@Delta Thanks @Delta for the quick response. I sent you a DM via the link.

[Jenna Gjertsen @JennaGjertsen]

So @Delta let me get this right: as a “valued” Skymiles member who just paid $100 to check my bags RT, I get to watch people stroll up to the gate, get their bags checked for free and board first while the rest of us in our zone are hearded off like cattle behind the red rope?

[Jenna Gjertsen @JennaGjertsen]

When your nice seafood dinner is actually goldfish and a Russian River chardonnay. 🤣 #lifeofkids #workingmoms