Jenni Alvey

Senior Vice President and CFO of IU Health

[Jenni Alvey @JenniAlvey]

Megan works on the billing team in Muncie and uses her expertise to help patients who need care in skilled nursing facilities. Her work helps patients get easy access to the rehab they need through her great relationships with payers and the nursing facilities. Thank you, Megan!

[Jenni Alvey @JenniAlvey]

Mary Jo is an experienced Legal & Audit expert who has developed great relationships with law firms around the state. She goes above and beyond to help her partners and fellow team member excel in their work. Thank you for making such a big difference on our team, Mary Jo!

[Jenni Alvey @JenniAlvey]

Julie leads our east central region contact center. She & her team support our docs & patients. Julie fosters an environment where her team cares for each other, like when her team acquired several cans of baby formula for a peer in need during the national shortage. TY Julie!!!

[Jenni Alvey @JenniAlvey]

Susan is a rock star, team player on our southern region pre-services team. She is known as a helper, one who treats everyone with kindness, be it a patient, fellow team member, or someone from the community she serves. In more than 20 years of service, Susan is a model of TEAM!

[Jenni Alvey @JenniAlvey]

During National Payroll Week, I want to send a big THANK YOU to our payroll team! Your excellence ensure 36,000+ IU Health team members get paid, get questions answered, and support all kinds of payroll requests. I appreciate you!

[Jenni Alvey @JenniAlvey]

Kellie is a specialist on our payroll shared services team. Kellie recently received kudos from two clinic leaders for going above & beyond to resolve their payroll issues. “Kellie offered clear communication of my action steps & I could not be more thankful!” Nice job, Kellie!

[Jenni Alvey @JenniAlvey]

Shatara is a leader on one of our great legal teams. She supports her team at work and in their personal lives as well. Shatara is known for her family approach to leadership, always checking in on her team. Thank you for leading with values and compassion, Shatara!

[Jenni Alvey @JenniAlvey]

Kim works on our billing team in Bloomington. While work has changed over the past few years, Kim wears her “work mom” hat to ensure all her teammates are supported and cared for - just like she cares for our patients! Thank you, Kim, for your heart of service and team value!

[Jenni Alvey @JenniAlvey]

Margie, Tara, and Denver (L-R) are 1 family leaving a legacy at IU Health. With a combined 60+ years of service, their impact on the communities they serve is immense. Margie’s mom also worked at Methodist before her! Thank you for your purposeful commitment to those you serve!

[Jenni Alvey @JenniAlvey]

Dawn Wood is on our treasury team working w/ cash controls. Dawn goes above & beyond to ensure payments are received & deposited timely & accurately. She recently went above and beyond to learn a new role to support another team when they had a staffing emergency. Thanks, Dawn!

[Jenni Alvey @JenniAlvey]

Seanna Shoulders is on the Health Information Management team in our southern region. Her quick action creating and delivering records to a patient so they could keep an urgent appointment made a big difference in their care experience. Thank you, Seanna!

[Jenni Alvey @JenniAlvey]

Amanda Lewis is a customer service representative whose personal journey with her son at Riley Hospital for Children helps her care for with patients with purpose and compassion. Amanda knows each situation is hard & she treats each patient as she would want to be. TY Amanda!

[Jenni Alvey @JenniAlvey]

Karren Crawford works in registration at Simon Cancer Center. She is a light for all her patients, always putting a smile on patient’s faces with her kindness and positivity. Thank you, Karren, for the lasting impression you make on everyone!

[Jenni Alvey @JenniAlvey]

Donna Metallic is a leader on our real estate team. She recently made an impact on patients when a parking exit gate wasn’t working properly. Donna acted quickly & got patients parking validations so they could be on their way & focus on their care journey. Thanks, Donna!

[Jenni Alvey @JenniAlvey]

Ashley Groves is a supervisor on our accounts payable team. Recently, a collaboration spearheaded by Ashley led to her hand delivering a check so an out-of-state patient could fly home the day they were discharged. This kind of compassion means the world to those we serve!

[Jenni Alvey @JenniAlvey]

Jaidy Hernandez is a senior customer service associate who recently made a big difference for a concerned mom. Jaidy communicated w/ compassion to help calm and reassure the mom, giving clarity & peace of mind. Thank you for taking each call with empathy & positivity, Jaidy!

[Jenni Alvey @JenniAlvey]

Shanna Utt is a pre-services team member in Muncie. Her hard work allowed a patient to get his wife an unplanned appointment for concerning symptoms, and they were so thankful! This example is the norm for Shanna, who has been serving her community w/ IU Health for 36 years!

[Jenni Alvey @JenniAlvey]

Thank you, Teresa Rainwaters, for your care for patients - care you’ve delivered for over 30 years! Teresa works in health information management at Ball Memorial and makes a difference by building relationships with her patients. Our patients and IU Health is lucky to have you!

[Jenni Alvey @JenniAlvey]

Thank you to Justice Archer, registration team member at Ball Memorial in Muncie. Justice goes above and beyond for her patients. Recently she took in & cared for a patient’s pet dog during his inpatient stay - even getting the pup to a vet appointment! Thanks, Justice!

[Jenni Alvey @JenniAlvey]

Keith Radcliff is driven by teamwork and excellence. His leadership was essential in creating a new accounts payable customer service process to help team members with questions - our team loves the new process! Thank you, Keith, for being “team first” in all you do!