Jenson USA

Independent and rider-owned for over 25 years, thank you for making us America’s Bike Shop. WE KEEP YOU PEDALING™

[Jenson USA @JensonUSA]

@Harrij4 Thanks for reaching out! Give us a call at 951-234-7554 and our Gear Advisor team can help you.

[Jenson USA @JensonUSA]

@gregjross77 Our phone number works great during business hours 8-5 Monday-Friday. That will be the only way to get payment straightened out, so give us a call.

[Jenson USA @JensonUSA]

@wyne_jason Can you let me know the date of the additional charge you're seeing on your card? How many charges, what amounts, and what dates are you seeing on your current statement?

[Jenson USA @JensonUSA]

@wyne_jason I'm just seeing the first order was billed at $16.90 which is for the items that were shipped. The second order was billed for $38.74. I'll make sure @markwahlberg looks at this and clears out any authorization issues that might still be hung up.

[Jenson USA @JensonUSA]

@wyne_jason I'm not seeing what the issue is, so could you please explain? I see 5888436 was delayed, there was an issue. They sent another order 5894246 overnight as a replacement and it was marked as delivered on time. I'm just trying to help out. @markwahlberg

[Jenson USA @JensonUSA]

@wyne_jason Any information works. What's your name? Email? Order number. If you're looking for some help I'll look into it for you. If you're just trying to get attention from @markwahlberg that's cool too.

[Jenson USA @JensonUSA]

@JayEssing There shouldn't be any issues ordering online. I would recommend resetting your browser data, or trying another device. If you're still having issues ordering online give us a call to get the order placed manually 951-234-7554.

[Jenson USA @JensonUSA]

@Xian_Econ Can you please contact us by phone or through our support portal on the website? I'm not sure what information you want to share on Twitter, but I at least need your email or order number. Thanks.

[Jenson USA @JensonUSA]

@DaveKli95586984 We have a reship order getting ready to go out to you. Keep an eye on your email inbox for the tracking info.
I was unable to find any other communication, did you reach out on chat, phone, or helpdesk regarding the tire?

[Jenson USA @JensonUSA]

@dillonhahn1242 https://t.co/m1lC9hu9lS

[Jenson USA @JensonUSA]

Congrats to shadetree_jb for winning last week's #WinItWednesday giveaway! He won a Jenson USA gift card to help him with his next bike upgrade. Follow us on Instagram for more giveaways.⁠ Check out his profile for some awesome riding shots thanks to https://t.co/YYX9jLDRP8.

[Jenson USA @JensonUSA]

Just posted a photo https://t.co/m7hrc9xD5E

[Jenson USA @JensonUSA]

Just posted a photo @ Jenson USA https://t.co/8Omu4dSDOO

[Jenson USA @JensonUSA]

@underjason17 please contact us so we can best help you out. 951-234-7554

[Jenson USA @JensonUSA]

Just posted a photo https://t.co/djqnoDOnsc

[Jenson USA @JensonUSA]

Just posted a photo https://t.co/e3txOgHRFU

[Jenson USA @JensonUSA]

@David_CampInd yewww love to see it! #keeppedaling

[Jenson USA @JensonUSA]

@David_CampInd Keep Pedaling!

[Jenson USA @JensonUSA]

@4HarleyGuys SEND IT! n keep pedaling!!!