Jerome Vincent

SCWCD, SCJP Certified Programmer, AWS Architect, #Rubiks_Official solver #so lnto playing chess @chesscom, travel, playing piano and much more.

[Jerome Vincent @Jeromes22]

@HaylieSaley @Victorianplumb @Victorianplumb I only took this to social media and Trustpilot after my issue remained unresolved despite several hours of emails and phone calls. What's going to change now by simply asking me to send you another DM?

[Jerome Vincent @Jeromes22]

It's such a shame.

My experience with their delivery and logistics was extremely disappointing, but the most frustrating part is that they seem to rely solely on a box-ticking refund policy.

They offered just £50 compensation for a damaged box, yet their negligence ended up costing me around £500 in additional expenses.

The lack of accountability and customer care is unacceptable. Based on this experience, I won't be purchasing from them again. Truly disappointing @Victorianplumb

[Jerome Vincent @Jeromes22]

It's such a shame. My experience with @Victorianplumb delivery and logistics was extremely disappointing, but the most frustrating part is that they seem to rely solely on a box-ticking refund policy. You offered just £50 compensation for a damaged box, yet your negligence ended up costing me around £500 in additional expenses. The lack of accountability and customer care is unacceptable. Based on this experience, I won't be purchasing from them again. Truly disappointing

[Jerome Vincent @Jeromes22]

@Victorianplumb Your refusal to acknowledge the structural integrity of the delivery and the resulting labor costs is a breach of the Consumer Rights Act (Not fit for purpose)

[Jerome Vincent @Jeromes22]

@Victorianplumb , after spending over £5k+, your substandard pallet shattered my order (ORD-2600000003-3413067B). The driver admitted fault, yet CS is "pallet-ticking" with just a 1-box refund offer. I'm out of pocket for idle labour & emergency tile costs, a day off from work etc. Is this your "Duty of Care"?
Fix this. #CustomerService #HomeRenovations #BadExperience

[Jerome Vincent @Jeromes22]

@Victorianplumb @VictorianPlumb
When your own driver admits on-site that the pallet used was "substandard" for the weight, that is a direct admission of negligence.

You didn't just deliver broken tiles; you delivered a safety hazard.

[Jerome Vincent @Jeromes22]

Warning to renovators: @VictorianPlumb’s logistics are failing. My order arrived on a broken pallet (mathematical certainty of damage), yet they are refusing to acknowledge the full scope of the loss

[Jerome Vincent @Jeromes22]

@Halfords_uk Thanks for getting back, have DM the details - awaiting to hear back.

[Jerome Vincent @Jeromes22]

@Halfords_uk I am writing to express my deep frustration and disappointment with the way my vehicle was handled during and after its recent full service and MOT at your centre.

[Jerome Vincent @Jeromes22]

@Halfords_uk Your handling of this incident reflects poorly on your service standards, and I urge you to take immediate action to address this serious lapse in responsibility.

[Jerome Vincent @Jeromes22]

@Halfords_uk I expect a prompt and thorough investigation into this matter, along with a clear explanation of how you intend to rectify this situation.

[Jerome Vincent @Jeromes22]

@Halfords_uk The fact that this incident occurred while the car was under your supervision is a clear failure on your part.

[Jerome Vincent @Jeromes22]

@Halfords_uk This response is utterly unacceptable. When a customer entrusts their vehicle to your care, you must ensure it is parked and safeguarded properly until it is returned to them.

[Jerome Vincent @Jeromes22]

@Halfords_uk I handed over my car and keys to you for service and MOT, expecting it to be safely returned. Instead, your staff has shockingly stated that the parking area is not your responsibility.

[Jerome Vincent @Jeromes22]

@Halfords_uk While I entrusted my car to your care, it was left recklessly parked in your facility's parking area, where it became the victim of a hit-and-run incident. What is even more infuriating is the complete lack of responsibility your team has shown regarding this matter.

[Jerome Vincent @Jeromes22]

@easyJetholidays I have sent direct messages to Alex but all I get back is a standard response to email to the customer support team, no instant help and totally disappointed

[Jerome Vincent @Jeromes22]

@easyJetholidays Urgent escalation - I have just landed in Antalya and unfortunately, upon attempting to check into the hotel booked through your services, I was informed that the hotel is fully booked and I have been placed in a lower-class accommodation. Totally disappointed!

[Jerome Vincent @Jeromes22]

@easyJetholidays This unexpected turn of events has left me greatly inconvenienced and disappointed, as the accommodation provided falls significantly below the standard expected. I trust in the reliability and quality of the services provided, including hotel bookings.

[Jerome Vincent @Jeromes22]

@LowRoad1W @AnaSupernova @musicfederation Amazing work 1W! Great usage of adjectives. Thank you teachers for all the effort put in
@LowRoad1W