Jessica Bonsante

[Jessica Bonsante @Jesseek03]

@kenmore @Sears purchased a Kenmore grill with a warranty but yet it seems impossible to actually be able to redeem warranty coverage. Spent over 2 hours this AM on the phone trying to speak with someone who can help!

[Jessica Bonsante @Jesseek03]

@kenmore @Sears why is it impossible to get in touch with someone to redeem warranty coverage? Three calls and one hour later, I have yet to reach anyone

[Jessica Bonsante @Jesseek03]

@RoyalCaribbean Thank you for owning your mistake and doing the right thing by honoring the price! You've earned big points in my book! #RCforLife

[Jessica Bonsante @Jesseek03]

As a first time cruiser, I'm extremely disappointed in @RoyalCaribbean's response to the drink package 'glitch'. A reputable company would own the mistake and honor the advertised price. Customers shouldn't pay the consequences for corporate errors. #RoyalCaribbean