Jesse Goldman

[Jesse Goldman @JesseGDrx]

Hey @Kohls, really upset with your hidden policy of NO easy returns for items under $300. Unclear during order phase. Thanks to your poor website design, accidentally shipped a bulky item to the wrong place and your unhelpful staff rudely pulled the $300 rule on us. Ridiculous.

[Jesse Goldman @JesseGDrx]

Hi @AppleSupport, I’m filing a complaint about poor support at an apple store and defective products. Do I have to call a 1 800 number for that? Thanks.

[Jesse Goldman @JesseGDrx]

@AppleSupport Just got new iPhone mini 13 and needed screen scratch repaired immediately. Went to Suburban Square, PA Genius Bar and tech offered to classify the scratch as a crack if I buy apple care but, if I use phone warranty, it’s just a scratch. Seriously? That’s policy?