@NivaBupaSupport There is no proper reconsideration has been done from grievance team , as with same remarks your team has close the SR.
@irdaindia as a consumer i request your help in this matter , to avoid filing legal case against nivabupa.
Unacceptable service from @Niva_Bupa! Denying a genuine hospitalization claim for my 8yo son (Claim ID: 3335045) by calling it "primarily diagnostic"
He had high-grade fever, poor oral intake, tested Dengue NS1 Positive , and required 4 days of active IV Fluids.
@irdaindia