JioCare

Customer support handle of @reliancejio. Need help? Chat with us on MyJio, click Or on Whatsapp, click

[JioCare @JioCare]

Go Digital with Jio eSIM 📲

✔ No physical SIM needed
✔ Secure & eco-friendly ♻️
✔ Use local SIMs while travelling abroad🌍

Dial *#06# — if you see “EID”, your phone supports eSIM 🎉

🎥 Switch via MyJio App: https://t.co/VM0G2o3C3Q

#Jio #eSIM #GoDigital

[JioCare @JioCare]

@AshutoshAsthan Hi Ashutosh, we want to ensure everything is taken care. We can see that there is already a service request raised for your concern. Please be assured, we are working on your service request and will get back to you soon. Appreciate your patience in meantime – Tanya

[JioCare @JioCare]

@JinesshRModi Hi Jinessh, we have shared the relevant details to you via DM - Sweety

[JioCare @JioCare]

@RRajsa you - Tanya https://t.co/3LgXqjD03v (2/2)

[JioCare @JioCare]

@RRajsa Hi Rajendra, that’s not the experience we aim for. Please DM your complete address which should include 1) Flat or House no, 2) Building name, 3) Street name, 4) Landmark, 5) City and area PIN code along with your Jio number & an alternate contact number for us to assist (1/2)

[JioCare @JioCare]

@DeSlampam Hi Shubhrangsu, we assure you the best of our services and innovative products from Jio. To book JioFiber service, click https://t.co/SJNUQjIhAw or simply message “Hello” to 7000870008 on Whatsapp - Tanya

[JioCare @JioCare]

@tiwmanish Hi Manish, that's not the experience we aim for. We have noted your feedback and will work on the same. Please DM us an alternate contact number, for further assistance - Sweety
https://t.co/3LgXqjD03v

[JioCare @JioCare]

@Rashxiii Timings”, you will be able to “Track Technician” | “Call Technician” - Tanya (3/3)

[JioCare @JioCare]

@Rashxiii few hours.
Click https://t.co/KRrklQ6XgU to view your service request status on MyJio app
Click on “View More” to see details.
Click on “Reschedule” button to change the appointment timing as per your availability.
If the current time is within “Technician Visit (2/3)

[JioCare @JioCare]

@Gokul014 Hi Gokula, it will be disappointing to see you part ways with us. The installation of your connection is scheduled, an engineer is supposed to visit for installation, we request you reconsider your decision and allow us to proceed with the installation - Tanya

[JioCare @JioCare]

@rj28dec Hi Rajeev, we wouldn't want to see you part ways with us. Simply click on the link & DM your JioFiber ID, registered mobile number and the exact issue you are facing to get this checked https://t.co/3LgXqjD03v – Prakash

[JioCare @JioCare]

@raazpratihar Hi Bhanwar, thank you for the details. How much did you pay in total for the new connection at the new location? Please DM and confirm - Navin https://t.co/3LgXqjD03v

[JioCare @JioCare]

@arunnparadath https://t.co/3LgXqjD03v (2/2)

[JioCare @JioCare]

@arunnparadath Hi Arun, thank you for reaching out. The confirmed engineer visit appointment date and time for your JioFiber service repair visit is scheduled. Rest assured, our engineer will visit your premises as per the schedule. For any concern we are just a DM away! - Bhavana (1/2)

[JioCare @JioCare]

@durgeshrjkumar Hi Durgesh, this is not the experience we aim for. We will get this sorted for you. Kindly DM us your JioFiber ID and the registered mobile number, for further assistance - Navin https://t.co/3LgXqjD03v

[JioCare @JioCare]

@varruu Hi Varun, this is really not what we want you to experience. Please be assured that we are aware of the concern and we are working on the same on priority. Please allow us some time and we will get back to you soon with an update – Pooja

[JioCare @JioCare]

@apoorvjain_ups details.
3. Click on “Reschedule” button to change the appointment timing as per your availability.
4. If the current time is within “Technician Visit Timings”, you will be able to “Track Technician” | “Call Technician” – Pooja (2/2)

[JioCare @JioCare]

@apoorvjain_ups Hi Apoorv, we apologize for the inconvenience caused to you. The engineer visit is scheduled. Rest assured, your issue will be resolved at the earliest.
1. Click https://t.co/KRrklQ6XgU to view your service request status on MyJio app.
2. Click on “View More” to see (1/2)

[JioCare @JioCare]

@vinayak43377766 Hi Vinayak, allow us an opportunity to look into this for you. Simply click on the link & DM your registered mobile number and ORN (order reference number) to get this checked https://t.co/3LgXqjD03v – Prakash

[JioCare @JioCare]

@cookiestrawberi Hi Anu, we are here to help you. We have responded to you in DM - Bhavana https://t.co/3LgXqjD03v