JMK

[JMK @JMKERDOC1]

@AmericanAir They have responded with the same level of concern they showed when they abandoned us in Greece. American customers deserve better. Just shameful

[JMK @JMKERDOC1]

@AmericanAir American Airlines abandoned my family in Athens Greece June 12 AA759. Cancelled flight 5 hours before boarding. No assistance. No apology. Had to scramble without assistance and at my own expense (10k) to get home on United. Abandonment!!. Zero response to date.

[JMK @JMKERDOC1]

@AmericanAir Your response after 5 weeks shows that American Airlines has no concern for their customers. The EU is the only entity that safeguards the interest of the traveling public. American Airlines has forgotten who buys their tickets

[JMK @JMKERDOC1]

@AmericanAir 5 weeks of auto generated promises. Humans who care are an endangered species

[JMK @JMKERDOC1]

@USDOT American Airlines abandoned my family in Athens Greece June 12 AA759. Cancelled flight 5 hours before boarding. No assistance. No apology. Had to scramble without assistance and at my own expense (10k) to get home on United. Abandonment!!. Travelers need help!!

[JMK @JMKERDOC1]

@AmericanAir My family was abandoned by AA in Athens on June 12, cancelling our flight 5 hours before departure with no assistance. Forced to make return flights on our own at additional cost (10k). No assistance to date. No communication. No care or concern

[JMK @JMKERDOC1]

@USDOT The rules protecting air travelers from neglect & abandonment from US carriers are woefully inadequate. My family and I were abandoned with no assistance from AA after they cancelled our flight from Athens hours before boarding. The EU actually has a plan. It’s time we do

[JMK @JMKERDOC1]

#AAteam American Airlines abandoned my family in Athens Greece June 12 AA759. Cancelled flight 5 hours before boarding. No assistance. No apology. Had to scramble without assistance and at my own expense (10k) to get home on United. Abandonment!!. Zero response to date.

[JMK @JMKERDOC1]

#AAteam

[JMK @JMKERDOC1]

DM sent

[JMK @JMKERDOC1]

@AmericanAir

American Airlines abandoned my family in Athens Greece June 12 AA759. Cancelled flight 5 hours before boarding. No assistance. No apology. Had to scramble without assistance and at my own expense (10k) to get home on United. Abandonment!! Still no response from AA

[JMK @JMKERDOC1]

@united 5 one way scattered middle seats hastily booked due to hardship and lack of AA assistance

[JMK @JMKERDOC1]

@united
AA cancelled our flight 759 from Athens June 12. No AA support. Scrambled to get our family home on United 983. 5 scattered middle seats and 10k out of pocket. No assistance AA or United. Shameful

[JMK @JMKERDOC1]

@united I went through United’s website both from a customer service and refund standpoint. I got no acknowledgment/care ID from customer service but rejection of refund. I am trying to get support on the outrageous price of 10k for 5 middle seats.

[JMK @JMKERDOC1]

@united I have. No response. My formal feedback was ignored

[JMK @JMKERDOC1]

@SecretaryPete

American Airlines abandoned my family in Athens Greece June 12 AA759. Cancelled flight 5 hours before boarding. No assistance. No apology. Had to scramble without assistance and at my own expense (10k) to get home on United. Abandonment!! Passenger rights now!

[JMK @JMKERDOC1]

#AAteam

American Airlines abandoned my family in Athens Greece June 12 AA759. Cancelled flight 5 hours before boarding. No assistance. No apology. Had to scramble without assistance and at my own expense (10k) to get home on United. Abandonment!!

[JMK @JMKERDOC1]

@GordonJohndroe

American Airlines abandoned my family in Athens Greece June 12 AA759. Cancelled flight 5 hours before boarding. No assistance. No apology. Had to scramble without assistance and at my own expense (10k) to get home on United. Abandonment!!

[JMK @JMKERDOC1]

@RossFeinstein @ethanklapper @AmericanAir American Airlines abandoned my family in Athens Greece June 12 AA759. Cancelled flight 5 hours before boarding. No assistance. No apology. Had to scramble without assistance and at my own expense (10k) to get home on United. Abandonment!!

[JMK @JMKERDOC1]

@ethanklapper

American Airlines abandoned my family in Athens Greece June 12 AA759. Cancelled flight 5 hours before boarding. No assistance. No apology. Had to scramble without assistance and at my own expense (10k) to get home on United. Abandonment!!