Husband, father of two great kids, community leader and digital health strategist. Tweets are my own opinion and thoughts which do not represent any co. or org.
Hey @CIOCHIME#CHIME2024 see you all soon in San Diego! Reach out if you want to connect and share success stories and a few lessons learned along the path! I’m ready for some #CIOTherapy !
Watch out world! My baby girl Julianna is off to @bentleyu with the prestigious @Mass_CPAs Scholarship in hand!! Well done Julianna!!
@wahconahrhs@AaronRobb5
Thank you WRHS for a great education!!
Dalton resident awarded Society of CPAs scholarship https://t.co/TJba3CQf7L
Digital health is more complicated than most software because you have to create unique value for far more stakeholders who often have very different goals and incentives.
Let me explain…
Most tech solutions need to create value for two types of users: decision makers (who pays?) and frontline users (who uses?).
🧑 Frontline users: will this tool makes it easier for me to do my day to day work?
💰 Decision makers: will this tool create enough ROI to help us increase revenue, lower cost or lower risk?
Digital health makes this process way more fun 😉by getting a much bigger set of constituents involved:
👪 Patients: what will help me manage my health? Does my healthcare team highly recommend it?
👩⚕️ Clinicians: what is the best solution to help my specific patient population, BUT that also doesn’t totally disrupt my clinical workflow AND doesn’t mess up my already jam packed schedule?
👨💼 Execs / Administrators: what will help us achieve our business objectives, which goes beyond revenue, cost and risk, but also sometimes involves improving clinical outcomes and patient satisfaction?
💻 Digital / IT: what will align with our EHR-first strategy and ensure an integrated, unified digital patient experience with as few vendors and point solutions as possible?
This is what makes providing a digital health solution that effectively delivers value for all stakeholders really challenging.
But it also means you can be sticky and have lifelong partners if you get this right.
@MylesSuer Yes but it’s only successful if the CEO and executive team members are aligned with the value prop of the culture change alignment with strategy. If it’s not aligned, the CIO becomes an expert at pushing boulders uphill.
Guess who's coming back to #ViVE2024 this year! Captain!
Find us during the conference, snap a pic with Captain, and post it with #CaptainLemonade to help us in the fight against childhood cancer with @AlexsLemonade.
Thanks to our partner @Suretestinc for joining us!
Town of Dalton Awarded $1M for Orchard Road!!
Thank you @MassGov for this MassWorks grant of $1M for #DaltonMA to address the road repair needs!
Joe Diver
Select Board Chair
Today is IT Professionals Day! I am so proud and honored to have the team I do! Each and everyone of my team members are making an impact at @HMCHospital ! Many are not pictured as trying to gather a busy group for a photo is a challenge. Amazing work by all!
Our Chief Strategy Officer, @CynthiaAChurch, has been recognized as a "Top 50 Women Leader in Wellness and Fitness for 2023!" We're proud to have her on our team. Congrats to all the women leaders on this list!
https://t.co/IwQ9IkKsqA
Spot on!! And there is tremendous opportunity to plug in digital health to improve outcomes, patient & provider experience and decrease overall cost of care! Let’s innovate!!
It's really simple: organizations who grasp digital and innovate will survive, maybe thrive.
Those who ignore the current storms will be acquired or shuttered.
More amazing speakers have been added for CHIME's Innovation Summit! Hosted by @AtriumHealth, join us Sept 13-15 in Charlotte, NC to tackle your toughest #WorkforceChallenges in healthcare. Register: https://t.co/tP5ZxkMg2K
Thanks again @HITeaWithGrace It was great to discuss how generative AI & other tech can impact Rev Cycle Man RCM & how innovative impacts health systems & hospitals to help fund digital transformation. @hitlikeagirlpod#HLTH23
Join me at the upcoming @CIOCHIME Innovation Summit – Solving Workforce Challenges, 9/13 – 9/15 in Charlotte, NC, as we bring thought leaders together who are developing best practices and innovative solutions to address the most pressing Workforce Challenges in healthcare today.